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Harper INFINITI

Knoxville, TN

4.9
434 Reviews

9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

May 14, 2024

We dealt with sales rep. Rosemarie. I had explained to her I live 2.5 hours away and could not easily make the drive to look at a 2014 F-150 XLT and asked if we could FaceTim More

by Dylan
Recommend Dealer
No
Employees Worked With
Rosemarie
December 16, 2023

Always pleased. Honest, professional and do a great job. Zach Hester is professional, knowledgeable and polite. More

by Terry Goodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Dec 18, 2023 -

Harper INFINITI responded

Terry, it's great to know you're always pleased with our service at Harper INFINITI. We'll pass your compliments on to Zach and the rest of our team!

October 28, 2023

Harper was great! They understood our needs and got everything done that needed to be done in a timely manner! More

by adgrant21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Oct 30, 2023 -

Harper INFINITI responded

We're glad to know that our team at Harper INFINITI was able to meet your needs and provide a timely service. Thanks for sharing this positive feedback!

October 05, 2023

Very easy process and considerate of my time. Greg was very knowledgeable and great to work with. More

by JANNEEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Eversole
Oct 05, 2023 -

Harper INFINITI responded

We are glad to hear that Greg was great to work with. Thank you for choosing Harper INFINITI.

August 20, 2023

Always a pleasure doing business with Harper Infiniti team. Very friendly staff and excellent service. More

by Robyngarrison3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stegall, Phillip Weaver, Marcus Sells
Aug 22, 2023 -

Harper INFINITI responded

Robyn, we're delighted to know you've had consistently positive experiences with our team at Harper INFINITI. Thanks for your kind words about our staff and service!

August 19, 2023

Personnel were polite, professional and attentive. All aspects of the transaction were explained in detail. More

by jeffandsherry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregory Eversole
Aug 19, 2023 -

jeffandsherry responded

Thank you for the exceptional sales experience.

Aug 19, 2023 -

jeffandsherry responded

Thank you for the exceptional sales experience.

Aug 21, 2023 -

Harper INFINITI responded

Hi Jeff and Sherry! The Harper INFINITI team is grateful you had a five-star experience. Thank you for sharing and leaving a review. Enjoy your new ride!

August 10, 2023

Harper Infiniti wants to make lifelong customers and they do a great job. I purchased a 2017 Nissan Murano from them in August 2023. Greg Eversole could not have made the process easier. I was coming from Ge More

by david.kellyywg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Eversole, Dennis Treptow, Allen Brooks
Aug 11, 2023 -

Harper INFINITI responded

David, it's fantastic to know that our team at Harper INFINITI made your car-buying experience smooth and easy. We're glad Greg, Dennis, and Allen could assist you throughout the process. Enjoy your 2017 Nissan Murano!

August 03, 2023

It was a great buying experience. Everything was quick and easy. Rose Marie was fantastic to work with. More

by Lbenker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Marie
Aug 03, 2023 -

Harper INFINITI responded

We're delighted to know you had a great buying experience with us at Harper INFINITI! Your kind words about Rose Marie are much appreciated. Thanks for choosing us and enjoy your new ride!

July 04, 2023

Service is always exceptional but there are at least 3 attempts to solicit feedback the week after service via texts and emails before a thorough assessment of repair job can be made and accurate feedback More

by Say
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Jul 05, 2023 -

Harper INFINITI responded

Thank you for the positive review! We appreciate your feedback and will take it into consideration moving forward. If you have any further questions or concerns, please don't hesitate to reach out. Have a great day!

June 19, 2023

Professional and customer oriented dealership. Work explained up front without surprises. Car is washed afterward. More

by Paintpot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Jun 19, 2023 -

Harper INFINITI responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Harper INFINITI. Safe travels!

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