1,209 Reviews of Heiser Chevrolet - Service Center
Insisted that they fix "several oil and coolant leaks" totaling $2700, before they can begin diagnosing an issue with my intake manifold valve cover. This was an issue that should be covered under extende totaling $2700, before they can begin diagnosing an issue with my intake manifold valve cover. This was an issue that should be covered under extended warranty for my 2013 Chevy Cruze. However, those fluid levels have been stable for weeks. I went to another mechanic that I trust to not overcharge me, he replaced the valve cover and my issue was remedied. More
Always happy with service and the employees are friendly and helpful. Will continue to have my service work done at Heiser. and helpful. Will continue to have my service work done at Heiser. More
Love this dealership, great sales team and great service team, would recommend them to others team, would recommend them to others More
No total quoted Overpriced tune-up Fluids topped off done as an “extra”? Never again done as an “extra”? Never again More
Skirted around the real problem. Did not update me on anything with my car (I had to call). I asked them to look into the same thing 4 times before they actually did. Generally unhel Did not update me on anything with my car (I had to call). I asked them to look into the same thing 4 times before they actually did. Generally unhelpful and useless. More
Service was awesome I will be back there to keep getting service done along with my family service done along with my family More
Quickly diagnosed my car’s failure and made repairs. Made the interruption of our trip tolerable. Made the interruption of our trip tolerable. More
Their service department serviced my brand new car three times. Not only did they not fix the problem, several of the service department staff were rude. They tried to charge me $200 for a car that was unde times. Not only did they not fix the problem, several of the service department staff were rude. They tried to charge me $200 for a car that was under warranty. Finally took the car to another Chevy dealership where I was treated with respect and they fixed the problem. The ladies in the service department do not represent you well. More
The eorn was done quickly and with a smile. I like the pay at the service desk. I like the pay at the service desk. More
Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was tol After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was told by Dave this was a new trade in and we didn't check it for cosmetic issues just safety. Hmmm you mean you checked it cosmeticlywgen when got traded in to evaluate price for trade in, and them did not fix the bumper only to pass it on to me the sucker. Not a gd way to keep customers. When telling my friend Jorge at solos body shop who you sold a b4and new truck to also had issues with paint problems but ya didn't know he owned a body shop and tried screwing him as well.when I pulled in to talk to Dave was told he would talk with his manager to see what they could do....been weeks now. This dealership will say and do anything to get the deal don't and won't do a xxxx thing when the customer is unhappy was told you bought a used truck. If I wanted a xxx I would have went to the corner used car dealership. I came here to heisler and paid twice as much for their xxx. More