Hendrick BMW Certified Pre-Owned South Charlotte
Charlotte, NC
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I own 5 BMW’s and honestly don’t like taking them to dealers for service. One of my favorite cars is a 2004 645Ci that I have never had serviced by a BMW dealer. I had an air bag and DSC fault that I as dealers for service. One of my favorite cars is a 2004 645Ci that I have never had serviced by a BMW dealer. I had an air bag and DSC fault that I asked them to diagnose. To my surprise, they not only did a great job diagnosing, but they went through the car top to bottom and gave me very competitive pricing for maintenance items I would normally handle myself. Stefanie Brunner was my service rep and she was excellent at communicating with me on choices and status. I highly recommend her. She is extremely informative without being pushy. Repairs were completed flawlessly and I’m back on the road with no annoying warning lights. Thank you Stefanie. More
Went in looking at SUV's, got matched up with Zach. He was more than happy to answer any questions I had. In the end went with an X5 because it fit my needs better as I am a big dude and needed the spa He was more than happy to answer any questions I had. In the end went with an X5 because it fit my needs better as I am a big dude and needed the space. Will definitely be back on my next purchase as everyone was awesome to deal with. More
Im not a BMW guy so I had reservations about going to one of their dealerships. I always had heard BMW people were kind of arrogant. Zack was perfectly happy to show me the pickup I was looking at online wit of their dealerships. I always had heard BMW people were kind of arrogant. Zack was perfectly happy to show me the pickup I was looking at online without hesitation. Seemed all the same to him even though I was looking at a Chevy. He was very happy to get me any info I needed on the truck. Wound up buying from him and am so far glad I did. Definitely not what I was expecting. More
Go see Danielle at Hendrick BMW on South Blvd. My buying experience was easy and a pleasure. She is knowledgeable and friendly. If you need a car - BMW or anything else, go there and ask for Dan My buying experience was easy and a pleasure. She is knowledgeable and friendly. If you need a car - BMW or anything else, go there and ask for Danielle More
Went here again looking for a car for my daughter. Was not disappointed with the service. Zack treated us the same as anyone else and totally not what I was expecting dealing with a salesman at a BMW Was not disappointed with the service. Zack treated us the same as anyone else and totally not what I was expecting dealing with a salesman at a BMW dealership. Acted like it was all the same to him which I appreciated. Will be back the next time we need a car. Didn't realize they deal with any brand as long its pre-owned and in one of their dealerships. More
Went in knowing I wanted something sporty but wasn't sure what. Got linked up with Zac and he helped me narrow it down to some great options. Boy this guy has almost an encyclopedic knowledge. Ultimately I d what. Got linked up with Zac and he helped me narrow it down to some great options. Boy this guy has almost an encyclopedic knowledge. Ultimately I decided on a 2 seat convertible with a nice aggressive look. I can't wait to go cruising in my new Z4. This thing is a blast. Will definitely be back. More
Stephanie goes above and beyond to help me in service. She is always so knowledgeable and patient and provides excellent customer service. It’s been wonderful working with her several times! Shout out to She is always so knowledgeable and patient and provides excellent customer service. It’s been wonderful working with her several times! Shout out to Skye too in the back! Thank you for helping me with my tires! More
BMW number 6 from Hendrick BMW. Jeff Shinn is the best! Professional and always makes the buying process fun! Will definitely be back for number 7. Leslie B. Jeff Shinn is the best! Professional and always makes the buying process fun! Will definitely be back for number 7. Leslie B. More