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Herb Gordon Subaru
Silver Spring, MD
1,496 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,496 reviews
June 05, 2024
Luis P was excellent to work with, highly recommend! He is fast, efficient, professional, knows what he’s doing, I was in-and-out in no time. Thank you Luis! He is fast, efficient, professional, knows what he’s doing, I was in-and-out in no time. Thank you Luis! More
by Desi
Employees Worked With
Helpful June 04, 2024
Courteous, respectful, personable, friendly, well-mannered and always making sure you are comfortable with the service provided well-mannered and always making sure you are comfortable with the service provided More
by reenadaro
June 04, 2024
Staff are efficient, customer responsive and reliable. 48,000 mile service was completed in record time. 48,000 mile service was completed in record time. More
by marting579
June 03, 2024
We have bought three cars from Herb Gordon Subaru. Al, Marc, and Rodney were outstanding. Their sales, the deals they offered us, and follow-up after the sale were great, and their service department Al, Marc, and Rodney were outstanding. Their sales, the deals they offered us, and follow-up after the sale were great, and their service department is excellent. We won't go anywhere else and highly recommend them. More
by Dinosaur37
Employees Worked With
June 03, 2024
I took a long time to decide; and worked with 2 different sales people. Diego was amazing; he is not there anymore. Worked with Mo who is great. Special shout out to Michael Roy who is the General Sales Mana sales people. Diego was amazing; he is not there anymore. Worked with Mo who is great. Special shout out to Michael Roy who is the General Sales Manager — he is friendly and capable. And Ed Sarecky worked to give me a reasonable price for my Crosstrek. The Business Manager was not great; and when I brought that to the attention of Michael and Ed they were responsive and took care of it. They are a friendly space; and it was easy to work with them More
by Shiva
Employees Worked With
May 31, 2024
Rodney and Vitaly are always great reps, and they clearly communicate what my car needs. communicate what my car needs. More
by thomasbacho
May 28, 2024
Brandon Le was an awesome salesman. He was an expert in the car I was buying and was really great to work with. Honestly one of my best experiences I've had buying a car. Thanks Bran He was an expert in the car I was buying and was really great to work with. Honestly one of my best experiences I've had buying a car. Thanks Brandon! More
by Jeff
May 28, 2024
Love the service team! Ask for Vitaly he is a great representative. Would recommend to all Subaru drivers. Ask for Vitaly he is a great representative. Would recommend to all Subaru drivers. More
by Edward
Employees Worked With
May 28, 2024
From soup to nuts this dealership is wonderful! From purchase to service everyone is professional and eager to explain any questions or concerns you may have. Thank you Herb Gordon Subaru!!! From purchase to service everyone is professional and eager to explain any questions or concerns you may have. Thank you Herb Gordon Subaru!!! More
by dowtinc
May 27, 2024
Recently purchased our 3rd car with Herb Gordon and it was a very easy process. Al Goldberg was great to work with and found us exactly what we wanted. We know there are many choices for cars, but we love was a very easy process. Al Goldberg was great to work with and found us exactly what we wanted. We know there are many choices for cars, but we love our Subarus, but more importantly, we absolutely love the Service Department staff at Herb Gordon. We typically work with Vitaliy, Lori, Rodney or Michael, but they all are wonderful. They are very much the reason we cannot bring ourselves to leave the Herb Gordon family. We'll need to replace another car in the next year and plan to be back because of the customer service they offer. More
by trishalay
