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Herson's Kia
Rockville, MD
49 Reviews
We Are Your Rockville, MD New and Certified Pre-owned Kia Dealership near Bethesda, Gaithersburg, Germantown, Silver Springs, Potomac, Clarksberg, Bowie, Frederick, North Potomac, Olney, Darnestown, Washington, Tysons Corner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:30 PM
Tuesday 9:30 AM - 8:30 PM
Wednesday 9:30 AM - 8:30 PM
Thursday 9:30 AM - 8:30 PM
Friday 9:30 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 49 reviews
May 22, 2024
Herson's squeezed me in for an oil change, even though I didn't have an appointment. They understood that I was taking a road trip & also checked the car to ensure it was safe for traveling. didn't have an appointment. They understood that I was taking a road trip & also checked the car to ensure it was safe for traveling. More
by cheryl-campbell
Verified CustomerEmployees Worked With
Advisor: Brian / Tech: Xavier
Helpful May 22, 2024
My Kia EV6 (purchased used from a non-Kia dealer but well maintained since then by Herson's) had an ICCU-related recall. It turned out my particular car did not have a problem, but they upgraded the software maintained since then by Herson's) had an ICCU-related recall. It turned out my particular car did not have a problem, but they upgraded the software "to prevent future damage" to the 12v battery. It took less than 90 minutes and their lobby is a pleasant place to wait. Recall work did not cost me anything, of course. Please note I did not meet anyone from the "Sales Dept" or "Management Dept" so my rating of those employees are meaningless but were needed in order to submit this report More
by RCAPON3
May 21, 2024
Herson’s was punctual, polite, and professional. They did a beautiful repair job! I hope I do not need repairs in the future but I will recommend Herson’s Collision highly! They did a beautiful repair job! I hope I do not need repairs in the future but I will recommend Herson’s Collision highly! More
by SARIT.SICHEL
Employees Worked With
Forgot
May 21, 2024
My Kia team provides excellent service and I’m very happy that I purchased my car here a year ago! From start to finish on any service needs, I hear friendly words and Receive professional assistance!! that I purchased my car here a year ago! From start to finish on any service needs, I hear friendly words and Receive professional assistance!! More
by NANCY.BAYERLE
Employees Worked With
Service concierge
May 21, 2024
The staff is really friendly and efficient . Feel very comfortable in the waiting area and there are no delays in their service. Feel very comfortable in the waiting area and there are no delays in their service. More
by enidtoledo
Employees Worked With
Do not know their names . But the services dept guy I believe is Arturo
May 20, 2024
Edwin has been wonderful! He even came in on his day off to give me a tutorial of the car's features. All the staff were very helpful in making my new car journey easy and pai He even came in on his day off to give me a tutorial of the car's features. All the staff were very helpful in making my new car journey easy and painless. I love my new Niro. More
by SUEKEVBEC
Employees Worked With
Edwin Rodriguez
