Honda On Grand

We came in to look at cars and decided to buy. Dan was friendly, professional and made the buying process easy. Dan was friendly, professional and made the buying process easy. More

The dealership has a good process and very helpful with meeting customer needs to make the whole experience great meeting customer needs to make the whole experience great More

3 hour wait for an oil change is crazy wasn’t happy with the service the service More

The dealership fixed my issue it was currently under warranty. I was able to make a timely appointment and once the car was fixed, I received a timely call, letting me know it could be picked up. warranty. I was able to make a timely appointment and once the car was fixed, I received a timely call, letting me know it could be picked up. More

I took my car in because the rear camera, side camera, and apple carplay stopped working. They also asked if I wanted a complimentary AC Check, which I agreed to. After waiting 1.5 hours they came out and and apple carplay stopped working. They also asked if I wanted a complimentary AC Check, which I agreed to. After waiting 1.5 hours they came out and said I needed a new rear view camera $500, the apple carplay was fine, and about $2,100 for an AC Evaporator. When I inquired about the side camera he said let me go check. He came back and informed me I was right, there was a software update that needed to be performed and that fixed all the issues, its a good thing I assumed they were connected and pushed back on buying a new backup camera. I then went to drive away and my AC would not work. I turned around and came back. They looked at the car again, which was more of my time only to say I needed a new fan motor. I asked if they would take care of this since the car was in their possession when the motor suddenly stopped working? Kevin informed me they would not be. I asked to speak with a manager and was introduced to David T. He also informed me that things happen and I would have to pay for this. He also said this was something "Electronic" and they did nothing to cause the motor to not work since their AC inspection was visual. But they did do a software update, which could have also caused the motor to stop if it is "electronics" causing the issue. However, Honda on Grand elected to take no responsibility and said this was just coincidence that a motor was working fine when brought in and happened to stop working when it was returned to me. I used to be a loyal customer who did all my maintenance at the dealership. However, I will now be taking my vehicle in for service elsewhere and will purchase my next Honda from another dealer. More

Everyone that I came in contact with was very professional, especially Tomislav Kosorog. I would definitely refer everyone I know that is interested in buying a car, to visit and work with him. professional, especially Tomislav Kosorog. I would definitely refer everyone I know that is interested in buying a car, to visit and work with him. More

Fantastic experience leasing car with Igor and Ray. They are always knowledgeable and made the process smooth and easy. Happy with my new lease and highly recommend Igor R. They are always knowledgeable and made the process smooth and easy. Happy with my new lease and highly recommend Igor R. More

The process was smooth and was accomplished in a timely manner. Everyone we dealt with was very professional and it was taken care of with a minimum delay. manner. Everyone we dealt with was very professional and it was taken care of with a minimum delay. More

Marcel was very respectful of my time and understood that I wanted to purchase a vehicle without having to deal without hassle. We were able to complete a sale within two hours of arriving at the dealership. I wanted to purchase a vehicle without having to deal without hassle. We were able to complete a sale within two hours of arriving at the dealership. I would certainly return to Honda on Grand and work with Marcel in the future. More