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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,698 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,698 reviews

June 07, 2024

Awesome customer service from Yevette . She answered all my questions and always available to speak with me. Manager came out to great me and thanked me for coming back again for my car nee More

by MCV1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2024

I don’t need 15 words because they make you feel like family. That’s good enough for me More

by BODACIOUSFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Biello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Honda Universe responded

Thank you for your kind words! We're thrilled to hear that we've made you feel like family. Your satisfaction means everything to us, and we're here for you whenever you need us.

Helpful
June 02, 2024

Nick was very good in explaining everything right up to delivery of the Ridgeline. Very happy the truck came in earlier than expected. Dealership made everything seamless. More

by JAYDWY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Biello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Honda Universe responded

Thank you for sharing your positive experience! We're thrilled to hear that Nick provided excellent service and that your Ridgeline arrived earlier than expected. It's great to know the process was seamless for you. Enjoy your new truck!

Helpful
May 26, 2024

I Didn’t get confused Amazing explanations ! Made everything very smooth no complaints at all! More

by ODALYS.MENDEZ15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Biello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda Universe responded

We're delighted to hear that you found our explanations amazing and that your experience with us was smooth! Our team works hard to ensure our customers feel confident and well-informed throughout their visit. Thank you for your kind words and for choosing us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out!

Helpful
May 25, 2024

Thank you Brandon Moreno for helping me get the car. He is amazing very helpful and I appreciate it More

by MBYDYK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bendar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Moreno 5 stars
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May 25, 2024 -

Honda Universe responded

We're thrilled to hear about your positive experience with Brandon Moreno! It's great to know that he provided helpful and amazing service. Thank you for choosing us!

Helpful
May 25, 2024

The car buying experience was painless and the staff is always great there this was my 8th car I bought there More

by SHOEHO78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Honda Universe responded

It's great to hear that you had a painless car buying experience and that our staff continues to provide great customer service. Thank you for being a loyal customer, and congratulations on your 8th car from us! If there's anything else we can do for you, please let us know.

Helpful
May 24, 2024

All workers are very friendly and they do their best to worked out your budget to sell you nice car .. thank you honda universe.. More

by Efraim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Honda Universe responded

We're thrilled you had a positive experience! Our team at Honda Universe strives to make car buying easy and enjoyable. Thank you for choosing us!

Helpful
May 22, 2024

Rahsaan Jones was really good to us, he's the best actually since we started leasing here. He listened patiently to all our questions, explained all the aspects of leasing. He's very helpful. More

by J3EDILLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Honda Universe responded

Thank you for sharing your positive experience! We're delighted to hear that Rahsaan Jones provided such excellent service. It's wonderful to know he listened patiently, answered all your questions, and was very helpful. We appreciate your kind words and we'll look forward to helping you again with any future needs.

Helpful
May 20, 2024

Gracias por todo la tensión al clientes muy bien gracias por todo muy buen trabajo More

by TITA.PEREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bendar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda Universe responded

¡Gracias por tu comentario! Nos alegra saber que tuvo una excelente experiencia. Esperamos volver a ayudarle pronto. ¡Gracias por elegirnos!

Helpful
May 20, 2024

A pleasantly efficient dealer. Customers should be aware that for pre-owned vehicles the advertised price is subject to a non-advertised increase. In my case negotiation resulted i More

by carmien
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Honda Universe responded

Thank you for your feedback! We're glad to hear that your experience with our dealership was pleasant and efficient, and that you found our salesperson knowledgeable. We appreciate your understanding regarding the pricing of pre-owned vehicles and are pleased that we could negotiate a comfortable price for both parties. We're happy to know that the buying process went smoothly and that you're satisfied with your vehicle. If you need any further assistance, feel free to reach out. Enjoy your new car!

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