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Honda of Freehold

Freehold, NJ

4.7
7,346 Reviews
Honda of Freehold Your Honda Dealer Edison, Old Bridge, Eatontown, Freehold New Jersey Research Honda dealer and model options in Edison, Old Bridge, Eatontown, Freehold New Jersey: Honda Fit | Honda Accord | Honda Ridgeline | Honda CR-V | Honda Civic | Honda Element | Honda Insight | Honda Odyssey | Honda Pilot | Honda S2000 | Honda Cars | Honda Trucks | Honda Vans | Honda SUVs | Review Honda dealership New Inventory | Review Honda dealer used inventory |Serving Edison, Old Bridge, Eatontown, Freehold New Jersey and the surrounding area. Research Used Honda cars, Used Honda Trucks, Used Honda Vans and Used Honda SUVs in Edison, Old Bridge, Eatontown, Freehold New Jersey: | Used Honda Cars | Used Honda Trucks | Used Honda Vans | Used Honda SUVs | Used Car Dealer | Review dealership New Inventory | Serving Edison, Old Bridge, Eatontown, Freehold New Jersey. Honda Parts Edison, Old Bridge, Eatontown, Freehold New JerseyOrder Honda Parts | Honda Service Edison, Old Bridge, Eatontown, Freehold New Jersey | Schedule Honda Service Honda Car Loans | Honda Car Credit | Bad Credit Loans | Sub-prime Auto Loans | Credit Help
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4244 U.S. 9

Freehold, NJ

07728

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Showing 7,346 reviews

June 07, 2024

Good explanation by Steven. Quick work done! Good experience over all! Highly recommend this dealership! More

by MARIEOC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Warning: Lured to dealer with sale advertised price of $37,982 on a used car I was approved to buy. Then they added over $3,280 in dealer FEES. I refused there unfair business tactics. More

by jeffo440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isaac Kamel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Honda of Freehold responded

Jeff, I am sorry to hear you weren't satisfied with your recent visit to the dealership. It goes without saying that reviews like this are not something we enjoy reading. Although It is stated in our online disclaimer the e-price does not include tax, motor vehicle or dealer fees sometimes it is missed. If there's anything I can do on my end to better assist you or make this right please contact me directly. Kayla Castro BDC Manager Honda of Freehold kcastro@jerseyhonda.com 848-231-6045

Jun 07, 2024 -

jeffo440 responded

Please look at the copy of the draft order sheet your team presented me with. The Fees I reference are not taxes & everyone expects to pay reasonable motor vehicle fees (NJ avg. 531.91 as per Truecar.com) that said minus you 699.98 doc fee. that leaves TLP 499.98 then dealer prep of $1895.00 and a non tax fee of $185.70. Is this normal business practice to add over $2500.00 in NON MANDATORY FEEs I gave your team the option to remove these fees to close the deal. Your team declined.

June 05, 2024

I find that your Honda staff to be very honest, quite courteous and most importantly honest. More

by cruztaino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Second customer service representative tried to charge double for a service that I had just had. Also my car is currently coming up with a grille shutter error after my car was repaired. More

by DAWIFE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Zrinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember second guys name
June 04, 2024

It's easy and fast and they're very efficient on getting you in and out. On top of that theyre super kind. More

by ginamarie1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randee Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

The dealership did a great job. I was happy with how they communicated on a daily basis the status of my vehicle and when it would be ready. More

by barnetke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

I find this dealership and salesperson to be very deceitful with respect to their sales practice. They included a protection package of $2695 in my lease without my knowledge or consent. Then when More

by MDKMASCALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amir Abraham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kamel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miriam Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Kamel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Overby
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Nilay was a pleasure to deal with, very polite and understanding. Have been a loyal customer for over 20 years. More

by teesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilay Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Eric Weaver does a wonderful job. He helps me each time I bring my car in for service. He's very kind and explains everything clearly. More

by MICKEY41064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Great dealership, our sales rep was Darryl Overby. He helped us get into a bigger vehicle for our growing family. Dealership made sure everything was to our satisfaction from start to finish. Highly r More

by breroman910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miriam Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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