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Honda of Owings Mills

Owings Mills, MD

4.5
983 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 983 reviews

May 23, 2024

Did a great job with the service, check out everything, made recommendations that needs to be done immediately and later. More

by Sagbah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
May 21, 2024

You can get an appointment quickly. They don’t try to sell you anything extra. I feel the prices are good. However, over 3 hours to have a tire replaced. Not cool. More

by Hime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Service Dept 4 Stars
May 22, 2024 -

Honda of Owings Mills responded

Thank you for reaching out and sharing your experience. I apologize for the inconvenience caused by the extended wait time for your tire replacement. We take customer feedback seriously and strive to provide efficient service while maintaining fair pricing. I would appreciate the opportunity to address your concerns personally and ensure your next visit is smoother. Please contact me at your earliest convenience so we can discuss how we can improve and earn back your trust. Sudip Gupta General Manager Phone: (667) 622-9981 Email: sudipgupta@hondaofowingsmills.com

May 18, 2024

I enjoy every visit to the dealership from the time I went to test drive to the paperwork and maintenance visit. The staff are so pleasant and a joy to deal with. More

by mrsla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlotte Marsheck, Matt, Larry Brooks
May 21, 2024 -

Honda of Owings Mills responded

We're thrilled to hear that you've had such positive experiences with us! Our team works hard to ensure that every aspect of your visit, from test driving to paperwork and maintenance, is enjoyable and hassle-free. We pride ourselves on having a friendly and professional staff who are dedicated to making your experience with us pleasant and memorable. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future!

May 18, 2024

Customer service at all levels is exemplary. Shuttle service availability is always a plus. Appointment scheduling fits my busy lifestyle. Cynthia deserves 5 stars because she was the highlight More

by Sabrinab49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia-Service Tech ⭐️⭐️⭐️⭐️⭐️
May 22, 2024 -

Honda of Owings Mills responded

We're delighted you had a great experience! Our customer service is top-notch, with convenient shuttle service and flexible scheduling. Cynthia is a standout for her professionalism and care. We're here for all your automotive needs in the future!

May 17, 2024

While the salesperson was excellent, and I love my car, it has now been 90 days since I purchased my vehicle (February 16) and I still do not have a registration/license plate. I have been issued two tempo More

by rseely1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bo Lee, Guillaume Mimoun
May 17, 2024 -

Honda of Owings Mills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 17, 2024 -

rseely1963 responded

Great. What am I supposed to do in the meantime? Sit here and look at my car?

May 16, 2024

Fast reliable good people great work on car as well as making the car feel great again. More

by ddailey31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermain
May 17, 2024 -

Honda of Owings Mills responded

We are delighted to know that your experience was good! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 14, 2024

It is nice place to buy the car and the people are so nice and helpful More

by amarendra Mishra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Jay, Q Sue
May 17, 2024 -

Honda of Owings Mills responded

Congratulations on your new vehicle! We're thrilled to have delivered a nice sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 11, 2024

I arrived and Jermaine immediately assisted me with my appointment. Debbie was also very nice! The both of them made the process easy! ⭐️⭐️ More

by Charmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine and Debbie
May 15, 2024 -

Honda of Owings Mills responded

It's fantastic to hear that you had a great experience and that Jermaine and Debbie went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 10, 2024

Excellent service and very friendly staff. I appreciate the continued support and quality service! Fast and efficient service always at Honda of Owings Mills! More

by Tdaven73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
May 15, 2024 -

Honda of Owings Mills responded

It's wonderful to hear that you had such a positive experience with us at Honda of Owings Mills! Providing excellent service and a friendly atmosphere is always our goal. We're thrilled that you appreciate our continued support and the quality of service you received. Fast and efficient service is something we strive for, and we're glad we could meet your expectations. We look forward to serving you again!

May 08, 2024

Friendly and courteous service. Explanation of service. Timely notification of finished work and rapid delivery of vehicle More

by eriepenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia and Debbie
May 09, 2024 -

Honda of Owings Mills responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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