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648 Reviews of Honolulu Buick GMC - Service Center
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June 02, 2024
Dropped my truck off after purchasing it 2 days ago, to get the transmission looked at. The truck sat there for 7 days and never got looked at. They called and said to come pick up the truck they couldn't get the transmission looked at. The truck sat there for 7 days and never got looked at. They called and said to come pick up the truck they couldn't work on it till the warranty paper work was in. I literally bought the truck 48 hours ago off the lot and they say came with a 60 day warranty. So now I'm driving around a truck that's not 100% waiting on them to get there paperwork squared up. More
by JEEP21492.MT
Verified CustomerEmployees Worked With
Didn't get names
Helpful May 31, 2024
Liana Ancheta-Ongory Is the reason for a 10 star rating. Excellent customer service and follow up. Wonderful personality, courteous and kind. Excellent customer service and follow up. Wonderful personality, courteous and kind. More
by CINDYHAWAII
Employees Worked With
Liana Ancheta-Ongory
May 31, 2024
Awesome customer service! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! More
by JUSTIN@JSXHAULING.COM
Employees Worked With
Akira Wood, Andrew Morey
May 28, 2024
Micah always provides excellent customer service. He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently More
by DNazarro
Employees Worked With
Micah
May 27, 2024
Kathryn Benson-Keehn was great. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. More
by DUSTINSHIMAMOTO
Employees Worked With
Kathryn Benson-Keehn
May 25, 2024
The service was the best. On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend t On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend the service and sales. More
by HENRY.ONISHI
Employees Worked With
Micah W.
May 22, 2024
Friendly and very helpful. This is my very first time and I love my experience. This is my very first time and I love my experience. More
by hafokaf
May 22, 2024
Awesome team over at GMC Honolulu. Justen and Sasha made sure they could find me a car that fit my wants, financially as well. They were great and I will continue to go there for my se Justen and Sasha made sure they could find me a car that fit my wants, financially as well. They were great and I will continue to go there for my services since the staff was so great. More
by NOABERRY8
Employees Worked With
Justen, Sasha
May 22, 2024
Thorough diagnostic service and I appreciate that. However, labor costs for maintenance is way too high. Almost $200 to replace O2 sensor that takes 10 minutes. I do myself. However, labor costs for maintenance is way too high. Almost $200 to replace O2 sensor that takes 10 minutes. I do myself. More
by white.kevin.b
