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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
302 Reviews
Call Service Center (321) 316-6894

302 Reviews of INFINITI Of Melbourne - Service Center

Sort by
June 03, 2024

Martin Hausen in the service department always takes great care of his customers and ensures they understand what needs to be done on the vehicle without high pressure sales tactic! Glad he’s my servic More

by ARBAPPLE4227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen, Don Palanzi
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Helpful
June 02, 2024

Consistent great service and customer experience. I always feel very comfortable when I am having work done on my vehicle. The staff is outstanding and perform fabulous work! More

by scolasin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen, Robert Young
Report | Print
Jun 02, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
June 01, 2024

Everyone is super nice. I made appointment via phone and they had no record but they still got me in. More

by PRRTHD01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
June 01, 2024

Martin is always a pleasure to interact with. He is very professional and explains all aspects of the service that I request and that, ultimately, he recommends. More

by STEVE.WARREN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jun 01, 2024 -

INFINITI Of Melbourne responded

Steve, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
June 01, 2024

Excellent service. the maintenance was done sooner than I had expected. Martin was superb with his professionalism and I am so glad we chose Infinity. More

by CARMENANDLORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Jun 01, 2024 -

INFINITI Of Melbourne responded

Carmen and Lori, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
June 01, 2024

Martin and the service department were great as always. Top of the line job as always More

by TELETONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
June 01, 2024

Customers are their first priority and treated with kindness and respect. Updates on your vehicle was a plus. More

by FAV4138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
Report | Print
Jun 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 31, 2024

Well for me it was like dealing with my home town dealership. Very willing to talk about the deal to make it not only happen for the dealer but to make sure I was going to be not just happy but very More

by clbarger81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew and Bob
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Jun 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Joe Durm General Manager (850) 368-4815

Helpful
May 30, 2024

It’s always a great experience taking my QX60 for service . Martin was very helpful and courteous. I appreciate him taking time to explain all services need on my QX60. More

by BRENDAROD101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
May 30, 2024 -

INFINITI Of Melbourne responded

Brenda, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
May 30, 2024

Definitely knowledgeable with product and concern. Sometimes difficult to get appointments sets up. But Martin was a great with assurance to set up my appointments when needed. More

by EUNICEJ876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin,
Report | Print
May 30, 2024 -

INFINITI Of Melbourne responded

Eunice, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
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