Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ideal Hyundai Buick GMC
Frederick, MD
1,553 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,553 reviews
Helpful May 19, 2024
After having hardships the last two years. Ideal Buick has been amazing at showing compassion and empathy when purchasing our vehicles. Keep up the astonishing growth and work! From my family Ideal Buick has been amazing at showing compassion and empathy when purchasing our vehicles. Keep up the astonishing growth and work! From my family to yours More
by julieana024
Verified CustomerMay 18, 2024
Great place to do business. Never felt rushed, never felt pressured, and everyone went out of their way to treat us with respect and kindness. Shaaz, Luis. and Bill made sure we Never felt rushed, never felt pressured, and everyone went out of their way to treat us with respect and kindness. Shaaz, Luis. and Bill made sure we had all the information we needed to make a decision that was best for us. Should we find ourselves in the market again this is where I am coming and I will definitely recommend them to my friends and family. Thanks for a great experience. More
by Strassners
May 18, 2024
Jim Higgins in finance was awesome. He was efficient, kind and made the process of buying a car much less overwhelming. Everyone at IDEAL was welcoming and willing to help. I will defin He was efficient, kind and made the process of buying a car much less overwhelming. Everyone at IDEAL was welcoming and willing to help. I will definitely be going there for all of my car needs. More
by soitgoes1122
Employees Worked With
Jim Higgins - 5 star!
May 15, 2024
Dennis Love has got to be the most underutilized tech in the business. Extremely smart believes in Test Not Guess not one of these techs that throws parts at the problem and hopes he fixes issue . Alan Bost the business. Extremely smart believes in Test Not Guess not one of these techs that throws parts at the problem and hopes he fixes issue . Alan Bostic in Service Manager was another person that took time to explain what needed to be done and gave me the opportunity to say yes or no . Great People make Business’s Great and Ideal has Great Folks ! More
by Newsales
May 07, 2024
Shaaz was awesome and got the paperwork and everything go smoothly. He also went way beyond make the experience with a smooth. And Chris and Shaaz the people to make good deal and best sales experience smoothly. He also went way beyond make the experience with a smooth. And Chris and Shaaz the people to make good deal and best sales experience More
by lakshmakusam
May 03, 2024
Everyone is Fantastic at Ideal from Sales to Service to parts and everyone in between! I would highly recommend for any brand owner/potential owner to visit Ideal for all of your vehicle needs! parts and everyone in between! I would highly recommend for any brand owner/potential owner to visit Ideal for all of your vehicle needs! More
by FRANKIEBXJ
Employees Worked With
May 02, 2024
Great service and communication. Helped get me in the car that works for my family at a price we could afford Helped get me in the car that works for my family at a price we could afford More
by valeriemartini
Employees Worked With
Other Employees :
Sean Adams
May 02, 2024
Very professional and so informative! Would definitely buy from this dealership again! Would also recommend ro my friends Would definitely buy from this dealership again! Would also recommend ro my friends More
by ffoursenough
May 01, 2024
Roy was very knowledgeable regarding all of the many features of the car and was very helpful learning how to use them. He was very courteous and professional during the entire process and made the purc features of the car and was very helpful learning how to use them. He was very courteous and professional during the entire process and made the purchase of the new car as easy as possible. More
by Rusty Austin
