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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
918 Reviews
Call Dealership (508) 401-7075
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395 Providence Hwy

Westwood, MA

02090

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Showing 918 reviews

May 23, 2024

They were super helpful and took the time to listen to my needs and my budget. More

by Leagrandone22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
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Helpful
May 22, 2024

Nice dealer and good job and service. The tech Noa is very reliable and responsible. More

by Leka_ilir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa
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May 23, 2024 -

Ira Acura Westwood responded

We're delighted to learn about your positive experience and the great assistance provided by Noa! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 22, 2024

Service was great, but they didnt solved the problem when I was reported, when I drive back the light pop up again More

by Daojingchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Troilo
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May 23, 2024 -

Ira Acura Westwood responded

We are sorry to hear that you experienced this issue with your vehicle after our service. We apologize for any inconvenience this may have caused. It's important to us that we address and resolve all problems reported by our customers. Please contact us at your earliest convenience so we can further investigate and rectify the issue to your satisfaction. We appreciate your feedback and the opportunity to make things right.

Helpful
May 18, 2024

Everything That Was Scheduled On The Day Of My" Service" Appointment Was Handled Accordingly w/ The Utmost Courteousness & Proffesionalism,Which Makes Me Inclined To Want To Purchase A Vehicle With This Dea More

by G.raleigh1063
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Christopher,Kevin McCarthy,Julissa Careaga
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May 22, 2024 -

Ira Acura Westwood responded

Thank you so much for your kind words, Gregory! We're thrilled to hear that your service appointment met your expectations with the utmost courtesy and professionalism. It's our goal to provide top-notch service to all our customers, and we're glad that your experience has inclined you to consider purchasing a vehicle from us. Whenever you're ready, our team will be here to assist you with any vehicle needs you may have.

Helpful
May 17, 2024

Made me feel like I was their only customer. Salesperson Mari was perfect blend of attentive without pressure. Would definitely go there for my next car. More

by coachjoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Laface, sales
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May 22, 2024 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We're thrilled that Mari provided you with an attentive sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 17, 2024

Jonathan was awesome and helped me through the process with ease. Genuinely appreciate the whole staff. Finance office was quick, service was fast, sales were awesome. Thanks Ira Acura! More

by Cx9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nunez
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May 22, 2024 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We're thrilled that Jonathan provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 15, 2024

Marc was great! Very professional, transparent and took great care of my vehicle. Definitely recommend! More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
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May 16, 2024 -

Ira Acura Westwood responded

We're delighted to learn about your positive experience and the great assistance provided by Marc! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 15, 2024

Excellent Dealership, extremely neat, cleanliness excellent. Service Technician Noah Stern went above and beyond, explained service to be done before and afterwards when completed went over all servi More

by Robo1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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May 17, 2024 -

Ira Acura Westwood responded

We're delighted to learn about your positive experience and the great assistance provided by Noah! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 17, 2024 -

Robo1055 responded

Highly recommended IRA of Westwood, always have a Great Experience. Bob O.

Helpful
May 14, 2024

very good and responsive…. Jeff is the best, always takes good care of my vehicle… Noah Stern is also very good and helpful More

by andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern, Jeff
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May 17, 2024 -

Ira Acura Westwood responded

Thank you for your kind words! We're pleased you find our service great and responsive. Jeff is excellent and takes great care of our customers' vehicles, and Noah is always ready to help. We appreciate your feedback and look forward to continuing to serve you!

Helpful
May 13, 2024

Thankfully I don’t have to take my vehicles in often, but when I do, I find my experience Ira Acura to be great. This is not been my experience with other Acura dealerships. More

by Acura-mass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure of name
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May 17, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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