Back

Ira Toyota of Danvers

Danvers, MA

4.4
1,250 Reviews

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 1,250 reviews

June 05, 2024

This was my best experience buying a used vehicle from a dealership, no hassles, and no pressure to spend more money. Product specialist Kate Richiez was very helpful to work with while selecting the vehicl More

by Cilantro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Richiez, Akeem Robertson
June 05, 2024

Service was excellent, on time and finished when promised everything was explained to me before hand More

by Jm.sousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
June 04, 2024

This I the dealer course I will not go to a different one I get great service all the time More

by gilligan1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi espinal
June 04, 2024

Great people great experience! Service was awesome & made buying a vehicle easy with no stress! More

by christinefogs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
June 04, 2024

The wait time for service is too long. Poor communication. Waited three hours before they even told me what was wrong with my car. went in next day with same issue and was told its a diffe More

by kpeartree5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Pimentel
Jun 04, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 05, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the waiting time didn’t meet with your expectations. We’re glad to review this further with you however we’re unable to reference this visit with the information provided. We strive for a timely experience and are sorry for any delays or communication concerns. We appreciate your understanding and you’re welcome to contact us or the general manager Mark Giovanni directly at 978-739-3718.

June 03, 2024

This is my 7th RAV4- 6th from Ira Toyota! I love the hassle free atmosphere, the space is comfortable and the people are friendly. But what keeps my loyalty the most? My salesman Aiman! Such More

by KJ33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Jun 04, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for your kind words and this wonderful review about Aiman! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 03, 2024

I work with 3 - 4 of the service writers when I go in for service and they are all excellent, especially with communication. More

by e.mcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton
Jun 04, 2024 -

Ira Toyota of Danvers responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 03, 2024

Quick reception, no haggling, good waiting area. Long wait but warned ahead of time of this More

by Pfavaloro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 04, 2024 -

Ira Toyota of Danvers responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 03, 2024

Alex P. Is a wonderful service person, service is always great but over two hours for oil change and filter. More

by larrydee4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Pendleton
Jun 05, 2024 -

Ira Toyota of Danvers responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

June 02, 2024

Will in service was my point of contact. His communication with me was simply outstanding. More

by turpelj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in service dept
Jun 03, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

1
...