Ira Toyota of Orleans

Brought car up for MA state inspection. Isaac (Service Advisor) got me out in less than 15 min. Great job. Isaac (Service Advisor) got me out in less than 15 min. Great job. More

Our salesperson was very nice and not at all the high pressure type that most folks can’t abide. The showroom is clean and quiet with a little refreshment area. The sale of the vehicle went smoothly and pressure type that most folks can’t abide. The showroom is clean and quiet with a little refreshment area. The sale of the vehicle went smoothly and it seems like the manager was accommodating to some of our requests. Overall a pleasant buying experience. More

Quality service and communication to customers during and after each appointment.They have been my sole repair center since 2005 for my Tacoma.. after each appointment.They have been my sole repair center since 2005 for my Tacoma.. More

Excellent sales staff! Patient and extremely helpful. I don’t want to write more thank you Patient and extremely helpful. I don’t want to write more thank you More

This staff is all about attention to detail! Cary the ‘product specialist’ patiently answered a ton of questions, and thoughtfully adjusted the headrest, (‘experimentally’ reversed it based on m Cary the ‘product specialist’ patiently answered a ton of questions, and thoughtfully adjusted the headrest, (‘experimentally’ reversed it based on my comments) BEFORE I showed up for a second drive! Geoff, the numbers man, spoke the truth with humor and a graciousness! The paperwork gal was locally heartwarming & had me laughing about this 7 year commitment I was signing! It was the woman manager who greeted me initially & several times thereafter (apparently she has a masterful view of the lot & showroom) …. Note: I remember faces/experiences faster than names, …. & when I dropped by to pick up my registration, she escorted/introduced me to her obviously happy service staff! Attention to detail, confident, knowledgeable, earnest …..were the qualities that made this purchase a total delight! More

Extremely friendly and professional. Great service department with comfortable waiting room or rides to your home. A bit pricey but the alternative is local mechanic with plastic chairs Great service department with comfortable waiting room or rides to your home. A bit pricey but the alternative is local mechanic with plastic chairs and two year old magazines. More

Able to get appointment quickly for a recall inspection. Service was very prompt, staff was very nice and waiting area was very comfortable. Service was very prompt, staff was very nice and waiting area was very comfortable. More

Until today, always very satisfied. Today I had a new guy and he never called to tell me my car was ready. I dropped it at 9. I called at 1:00. He said they did not get to it yet. At 4: Today I had a new guy and he never called to tell me my car was ready. I dropped it at 9. I called at 1:00. He said they did not get to it yet. At 4:20 I called and got a machine. I texted twice in between. I had someone drop me at 4:40 with my extra key. He was gone but the two woman I usually deal with were still there. Annoyed that he just did not call. More

Work was completed in a timely manner. I was advised as to what needed to be done.Good customer service. I was advised as to what needed to be done.Good customer service. More

When looking for a car after very bad crash. Cary made my experience a fun and knowledge filled experience. Cary is a wonderful young professional with a big future. Cary made my experience a fun and knowledge filled experience. Cary is a wonderful young professional with a big future. More