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Jim Butler Chevrolet
Fenton, MO
6,886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,886 reviews
May 19, 2024
Friendly staff, but poor communication with customer. I made an appointment for early Monday morning, then told when I dropped it off it won’t even be looked at for 24-48 hours. I had to call several tim I made an appointment for early Monday morning, then told when I dropped it off it won’t even be looked at for 24-48 hours. I had to call several times for an update (we needed our truck to move college kids back home, so I needed to know if I had to figure something else out if it wasn’t fixed in time. Did not receive a call back after I was told someone would call me. Ended up scrambling to figure out how to move my kids home, didn’t get the truck back until the following week. We traded our 150,000+ mileage truck in so we’d have something reliable and didn’t want to risk breaking down…that plan backfired! More
by ajwallach22
Verified CustomerEmployees Worked With
Dalton
Helpful May 19, 2024
Quick and easy process. Everything went smooth 10/10. Couldn't ask for a better experience. Everything went smooth 10/10. Couldn't ask for a better experience. More
by RAMMILLER551
Employees Worked With
May 19, 2024
This is the first time we have used Jim Butler. Everyone was friendly, we will definitely go back! Everyone was friendly, we will definitely go back! More
by bobjoy977
May 18, 2024
Bryan was a phenomenal help as we made the decision on which vehicle to purchase. He was knowledgeable, not pressuring, and very thorough. Thanks Bryan! which vehicle to purchase. He was knowledgeable, not pressuring, and very thorough. Thanks Bryan! More
by kenziemarie9
Employees Worked With
Bryan Lagunas
May 18, 2024
Was greeted with a very friendly smile from Kim. She was very nice and helpful. No complaints. She was very nice and helpful. No complaints. More
by LINDA.LETSDANCE
Employees Worked With
May 17, 2024
Matt was excellent! ! Always on point with helping find the perfect vehicle! I can’t thank Matt enough for how awesome this truck is for work and enjoyment. My father and ! Always on point with helping find the perfect vehicle! I can’t thank Matt enough for how awesome this truck is for work and enjoyment. My father and I have bought a total of 10 vehicles from Matt. Even my sister is now apart of that number! So thank you Matt and Jim Butler. More
by FALKNER.ANDY34
Employees Worked With
May 17, 2024
Justin was very helpful! The dealership is clean, and he showed us the different departments. The finance department was very smooth. I don’t remember her name, but she made The dealership is clean, and he showed us the different departments. The finance department was very smooth. I don’t remember her name, but she made the process quick, easy, and smooth. More
by MCLINE2000
Employees Worked With
May 17, 2024
It was a great experience! Everyone is friendly and they all made sure we were taken care of! Especially Mike Collins! Everyone is friendly and they all made sure we were taken care of! Especially Mike Collins! More
by DSPARKS1
Employees Worked With
May 17, 2024
Great experience. Both Brian and the finance rep, Tara, made this easy and followed up to make sure I was satisfied. Both Brian and the finance rep, Tara, made this easy and followed up to make sure I was satisfied. More
by nickzaber
Employees Worked With
May 16, 2024
Elco is closer to my house but they had a 2 week wait for oil change. JB chevrolet got me in the next day! Will continue to drive further for prompt service oil change. JB chevrolet got me in the next day! Will continue to drive further for prompt service More
by merlin_moran
Employees Worked With
