Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,589 Reviews of Jim Ellis Chevrolet - Service Center
Sort by
June 02, 2024
I was EXTREMELY IMPRESSED with my visit at Jim Ellis Chevrolet. Retanza Grier immediately sprang into action and was amazing in answering all of the 100 questions x 100 phone calls that I had for her. Chevrolet. Retanza Grier immediately sprang into action and was amazing in answering all of the 100 questions x 100 phone calls that I had for her. And, each timte I called, she was very upbeat, and pleasant. She never made me feel like “ Ugghh, she’s calling again” . I am a Senior and a female so, she helped me understand why each service repair was needed to help my vehicle operate more efficiently . She also pointed out ways the car was probably running that I did not mentioned to her; she was right, so I felt confident SHE KNOWS HER BUSINESS!! My automobile was not there very long and the parts needed for repair were at the facility. It’s been about two weeks since I picked my vehicle up from the service department and it is still PURRRRRING like a kitten. It almost seems like even the air conditioner is blowing cooler air. Thank you, Retanza Grier 🥰🥰 and Jim Ellis Chevrolet. More
by Chunter
Verified CustomerEmployees Worked With
Helpful June 02, 2024
Professional and friendly. Retanza was especially helpful and commissions as this was unexpected expense. I will be back! Retanza was especially helpful and commissions as this was unexpected expense. I will be back! More
by Krsouthern19
Employees Worked With
May 31, 2024
Took my High Country in for service kept it 5 days still had an issue that was over looked! Paid for the new service/parts no one has called me concerning the service that has to be done. had an issue that was over looked! Paid for the new service/parts no one has called me concerning the service that has to be done. More
by stacymooreb.sm
Employees Worked With
May 31, 2024
Vladimir is outstanding. He has been my go-to guy for over 20 years. A great representative of the Jim Ellis team. He has been my go-to guy for over 20 years. A great representative of the Jim Ellis team. More
by Alan Prince
May 29, 2024
Vlad is a good service provider and helpful answering any questions or concerns about my car questions or concerns about my car More
by mas2
Employees Worked With
May 29, 2024
My 30,000 mile tuneup went off without a hitch. The workers were very polite, the work was completed in the timeframe provided, and I always enjoy the mechanic’s video recap. The only downside was The workers were very polite, the work was completed in the timeframe provided, and I always enjoy the mechanic’s video recap. The only downside was the service provided when I called back the next day. They had recommended new tires. When I called, I got hung up on after being transferred and then put up on hold for 5 minutes trying to get someone in the parts department. For $1700 tires, I took my business to Discount Tire for a little more prompt service and attention. More
by juanjk2012
May 29, 2024
I had to wait close to 3 months to have my car serviced, from the scheduled date. My car only needed replacement of stereo amplifier and fuse module. The insurance supplemental payment was approved quickl from the scheduled date. My car only needed replacement of stereo amplifier and fuse module. The insurance supplemental payment was approved quickly. 3 months is too long to wait for such a simple repair. More
by NURSEMALE1
Employees Worked With
May 27, 2024
Loan Pham was an excellent coordinator for auto repairs on my 03 Chevy Malibu. Your shop did an excellent job repairing the electrical problem! Thanks! on my 03 Chevy Malibu. Your shop did an excellent job repairing the electrical problem! Thanks! More
by moushegianr
Employees Worked With
May 24, 2024
My trip to your service center was a wonderful experience! Everyone is friendly, welcoming and helpful. The waiting room was very neat and clean. experience! Everyone is friendly, welcoming and helpful. The waiting room was very neat and clean. More
by PalmTr3mAn
Employees Worked With
Nicolas Caicedo
May 24, 2024
I presented a problem with the turn signal switch and requested repair or replacement. The requested service was resolved quickly and satisfactorily. requested repair or replacement. The requested service was resolved quickly and satisfactorily. More
by jays-beltway.0u
Employees Worked With
