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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
465 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 465 reviews

June 01, 2024

Had a great experience with Zachary with test driving a Ford F150 Lightning, answering my questions, negotiating the lease, and making the car buying process a seamless, hassle free experience. More

by cc_dawson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary, Jamie, and Damon (sp? finance guy)
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Helpful
June 01, 2024

Great experience, followed up at least twice a day, cared about making everything as smooth, as possible. Delivered on everything that was promised!! More

by 4evayoung.1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Wilson...
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Helpful
May 31, 2024

Very customer focussed and friendly. I had a good experience and would use them again. More

by rvargas2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
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Jun 02, 2024 -

Jim Tidwell Ford responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Helpful
May 31, 2024

When I called to make an appointment, I was able to get right in. Service advisor knew what the issues were. The car was fixed promptly. More

by Trainman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bass, Chris Terry, Justin
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Jun 02, 2024 -

Jim Tidwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 31, 2024

Easy to deal with! They were punctual and listened to the issues. Then delivered the car back to us. More

by jsquillante2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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May 31, 2024 -

Jim Tidwell Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 29, 2024

Great service from the whole staff. Mike did an excellent job with my performance upgrade! More

by Fjemison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Mike
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May 30, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
May 29, 2024

Jim Tidwell provides great customer service and quality service… every time! They are informative and trustworthy which is not something you are able to get from all dealerships. More

by ericamassicott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
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May 30, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
May 28, 2024

Was very clean and a lot of options to choose from…in and out with oil change More

by Jdcagle2182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
Report | Print
May 29, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Helpful
May 21, 2024

Jim Tidwell Ford of Kennesaw was amazing! Michael in the service center was very accommodating and understanding of my situation when it came to my work vehicle having a flat tire. He and his More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Guitarr
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May 22, 2024 -

Jim Tidwell Ford responded

Thank you for your feedback! We're delighted to hear about your positive experience at Jim Tidwell Ford. Michael and our service team are dedicated to providing accommodating and efficient service, and we're glad we could assist you promptly with your work vehicle's flat tire. Thank you for choosing us!

Helpful
May 19, 2024

Prompt, not a long wait, and spacious waiting room. Kind workers and very helpful with anything I needed. More

by jessicavincent6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 22, 2024 -

Jim Tidwell Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Helpful
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