Joseph Buick GMC

The moment I walked in the door I was treated with kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer service by all associates has been outstanding. Fully recommend this dealership to anyone. More

Salesman was helpful but did not pressure. They made the paperwork for the purchase as easy as possible for us even though my husband was traveling a lot and not able to get to the dealership They made the paperwork for the purchase as easy as possible for us even though my husband was traveling a lot and not able to get to the dealership. More

Joseph Buick in Cincinnati is an awesome place. All staff were extremely nice, knowledgeable and not pushy at all. They said all the right things. And my heart is happy with my new proposed car!!!! All staff were extremely nice, knowledgeable and not pushy at all. They said all the right things. And my heart is happy with my new proposed car!!!!! More

I'm always treated very well at my service visits. I feel confident the service guys will do a thorough and complete job. I feel confident the service guys will do a thorough and complete job. More

Their didn’t fix one of problems brought in for they reset a sensor light that came back on after three hours of having my suv back from over 1800.00 repairs called and took back the next day and they reset a sensor light that came back on after three hours of having my suv back from over 1800.00 repairs called and took back the next day and they charged me for something I paid for the day before but act as if it was a new issue I know for a fact they charge me twice due to light being off when receiving my suv back the first time . More

The service was great. Part took longer to get. But they gave me a loaner car. I got my car back on Thursday. My car is back to normal. They were very nice and respectful t Part took longer to get. But they gave me a loaner car. I got my car back on Thursday. My car is back to normal. They were very nice and respectful to me. I'm happy with the service I got. More

Always good. Take it there for all my needs. Great service to keep coming back. Take it there for all my needs. Great service to keep coming back. More

Nice people but the service department but a ding in my driver side door that I didn’t realize until I got home. Would they believe me I thought not so I didn’t call them about it. I did let them know on driver side door that I didn’t realize until I got home. Would they believe me I thought not so I didn’t call them about it. I did let them know on recent GMC survey so we’ll see how it goes. More

Very good service and completed in a reasonable amount of time. Office workers are also very pleasant. time. Office workers are also very pleasant. More

I may be a woman, but I’m not stupid. I know that something seeping through the carpet is not going to penetrate a weather tech floor mat. Seems like no one at this facility wants to take I know that something seeping through the carpet is not going to penetrate a weather tech floor mat. Seems like no one at this facility wants to take the time to investigate a customers issue. This is my second time I have been dismissed with an excuse. More