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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
438 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 438 reviews
June 06, 2024
Dillon was very helpful and was courteous during the process. Showed how to use many of the various tech options. He plans to return to my home this week to show me more about the vehicle as it is diff process. Showed how to use many of the various tech options. He plans to return to my home this week to show me more about the vehicle as it is difficult to capture all of the nuances during a short test drive. Dealership is clean and modern. More
by schafer_rw
Verified CustomerEmployees Worked With
Helpful June 06, 2024
On time and well done. Loner car was clean and nice. Will use service again. Loner car was clean and nice. Will use service again. More
by rrollo1
Employees Worked With
June 05, 2024
Vivian is great! In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $ In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $1,400, it makes me wonder about alternatives. More
by atlarger
June 05, 2024
In my visit they fix what I want and they have nice Service and did a good job Service and did a good job More
by raoneldamaso86
Employees Worked With
June 05, 2024
I absolutely was so impressed with Vivian‘s help her advice and her courtesy. It couldn’t have been better and I’m very sincere about what I say. It couldn’t have been better. advice and her courtesy. It couldn’t have been better and I’m very sincere about what I say. It couldn’t have been better. More
by Ryleew
Employees Worked With
June 04, 2024
Great experience! Alan in sales was absolutely great to work with. So kind and patient with us. Alan in sales was absolutely great to work with. So kind and patient with us. More
by JORDAN.NOVAK5
June 03, 2024
Such a Great and Comfortable experience with this dealership and team members. This was my first time purchasing a vehicle online and they made the experience very easy and assuring. Definetly would dealership and team members. This was my first time purchasing a vehicle online and they made the experience very easy and assuring. Definetly would recommend! More
by Brittany Nicole
June 02, 2024
Very professional and very knowledgeable . Made my day by just being very informative with my vehicle. Thanks Made my day by just being very informative with my vehicle. Thanks More
by juantica_645
Employees Worked With
June 02, 2024
I would buy from them anytime when need another car,the service was great and it didn’t take long. service was great and it didn’t take long. More
by janice.walker1
Employees Worked With
June 02, 2024
They charge way too much for the services they provide. , they up sell too hard , they up sell too hard More
by gladen
