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Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
835 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 835 reviews

June 05, 2024

Very fast service and quality work, very comfortable waiting area as well with great coffee More

by jeremykennethbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
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June 04, 2024

Easy to schedule service. Great communication with detailed explanation of provided service, clean and comfortable environment More

by innar386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie, Mariya
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Jun 04, 2024 -

Lehigh Valley Acura responded

Thanks for the positive feedback! We're glad to hear that scheduling service and communication were smooth at Lehigh Valley Acura. We appreciate your support and look forward to serving you again!

Helpful
June 01, 2024

My car’s servicing was well done and timely as I waited. Mark Jungblut was on top of all stages and kept me informed of its progress. More

by RichK2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
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Jun 03, 2024 -

Lehigh Valley Acura responded

Rich, we're glad to hear that Mark and the team at Lehigh Valley Acura provided timely and efficient service for your car. Thanks for sharing your experience!

Helpful
June 01, 2024

The service that have all Acura is unmatched. Acura Service is always transparent about what is going on with the car willing to work with the customer no matter the situation and helpful with ac More

by cabutynskyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan, Chelsie
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Jun 03, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your experience! We're delighted to hear that our team at Lehigh Valley Acura provided transparent and accommodating service. We appreciate your loyalty and look forward to serving you again!

Helpful
May 26, 2024

Mark helped me out so much although I really would to keep informed about the progress of my car I had to cancel my appointment for Thursday other than that he was great More

by carraghank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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May 28, 2024 -

Lehigh Valley Acura responded

Thanks for the feedback! We'll make sure to keep you better informed next time. We are glad Mark was able to assist you well, and we hope to work with you again down the road!

Helpful
May 25, 2024

Perfect 10 for Tristan, amazing Advisor, great customer service, took his time explaining exactly what my scheduled service was, what was done to my car and made sure that I was ok with service being compl More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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May 28, 2024 -

Lehigh Valley Acura responded

Thank you for the glowing review! We're delighted to hear that Tristan provided exceptional service and made your visit at Lehigh Valley Acura a comfortable one. We appreciate your feedback and look forward to serving you again!

Helpful
May 24, 2024

The work was done quickly and efficiently. Much to our satisfaction. We were in and out in no time. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Lehigh Valley Acura responded

Diane, we are thrilled that our team took such great care of you! Thank you for choosing Lehigh Valley Acura and for sharing your experience. Drive safely until we see you again!

Helpful
May 22, 2024

Easy to schedule an appointment on my preferred date. Received multiple text messages with confirmations and updates. Mark in service did call promptly with updates and returned messages quickly. A littl More

by titn112898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
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May 22, 2024 -

Lehigh Valley Acura responded

Thanks for your feedback! We're glad to know that scheduling and communication were smooth at Lehigh Valley Acura. Apologies about the initial overcharge, but we're happy it was quickly corrected. Your comments help us improve our service - thank you!

Helpful
May 22, 2024

Cost of service has increased irrationally. About a year before same service center give me an estimate of $675 for the Rear Break. This year they charged me $889 an increase of 32% for the sam More

by Kzaman02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
May 23, 2024 -

Lehigh Valley Acura responded

We always strive to offer competitive prices, so I am sorry to learn about your concerns with the cost of service. We aim for transparency in all our dealings and would like to discuss this further with you. Please feel free to reach out so we can address any issues directly. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

Helpful
May 21, 2024

I always feel comfortable going there to have my car worked on they are always friendly. I had a problem right after I picked up my car and went back and was helped immediately More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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May 22, 2024 -

Lehigh Valley Acura responded

Susan, it's great to know you always feel comfortable at Lehigh Valley Acura and that our team was able to assist with your issue promptly. We appreciate the positive feedback!

Helpful
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