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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.7
654 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 654 reviews

May 22, 2024

Quick, friendly service experience with very good communication overall for a weekday morning all said and done. Thank you! More

by Falconridge101
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
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Helpful
May 22, 2024

Service advisor Robert 1st cabin. Courteous, Informative and considerate of our needs. Thanks to the tech who performed the inspection. Learned a lot. Thanks. More

by clarkwalding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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May 22, 2024 -

Lexus of Albuquerque responded

We're delighted to learn about your positive experience and the great assistance provided by Robert! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 20, 2024

People were very accommodating, helpful & courteous. Friendly environment. They’re able to help me with all my concerns. Highly recommended this company. More

by Lilibeth Cabilao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mares, Chuck Cunningham, Wright Zimmerly
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May 22, 2024 -

Lexus of Albuquerque responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
May 17, 2024

As always, great service from Daniel and from Lexus. They checked my car quickly and thoroughly. More

by meglopita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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May 21, 2024 -

Lexus of Albuquerque responded

We're delighted to learn about your positive experience and the great assistance provided by Daniel! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 17, 2024

Service was great. Mike P. Was very helpful. I would recommend this dealership for you next purchase More

by Gomez.2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paquet
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May 20, 2024 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We're thrilled that Mike provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 16, 2024

They are courteous and efficient! Easy to make an appointment for service. They don't pressure you do unnecessary repairs. More

by rstelzer761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Kassandra Muldez, Chuck Cunningham
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May 20, 2024 -

Lexus of Albuquerque responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 16, 2024

Great customer service. Reliable quotes and will return again and again for the same excellent service. More

by harrisonbarrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
May 17, 2024 -

Lexus of Albuquerque responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 16, 2024

Robert Estrada is a competent and responsive service advisor. I trust him. He is great. Thank you, Robert. More

by romaineserna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
May 20, 2024 -

Lexus of Albuquerque responded

We're delighted to learn about your positive experience and the competent assistance provided by Robert! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 14, 2024

Always great customer service, from Chris at sales to Danny with services. It’s always pleasant business More

by Mattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Chris Montoya
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May 17, 2024 -

Lexus of Albuquerque responded

It's wonderful to hear about your consistently positive experiences with Chris in sales and Danny in services at our dealership! We strive to provide excellent customer service across all departments, and we're delighted that you've had such pleasant interactions with our team members. Thank you for choosing us!

Helpful
May 10, 2024

Amazing service and a short wait time. Jaime was completely professional and provided updates as needed. More

by Jeannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
May 14, 2024 -

Lexus of Albuquerque responded

It's great to hear that you had an amazing service experience with us! Jaime is dedicated to providing professional service and keeping you informed every step of the way. We appreciate your feedback and look forward to serving you again in the future. I

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