Lexus of Jacksonville

Henry Bryant was our service advisor . He was attentive to our needs and kept us posted on how the repairs were coming along. The videos that were sent to us were very much appreciated He was attentive to our needs and kept us posted on how the repairs were coming along. The videos that were sent to us were very much appreciated as well. Lexus of Jacksonville did an amazing job! We appreciate your attention to detail ! More

Very friendly, clean and helpful. Just bought a new Lexus and my salesman, Don Hakker , was awesome. Everyone was very nice and really helpful. The process was super simple and before Just bought a new Lexus and my salesman, Don Hakker , was awesome. Everyone was very nice and really helpful. The process was super simple and before I knew it I was walking out with my new car. Only downside are the dealer fees which were all passed on to the buyer and they said were non negotiatable. Fields needs to lighten up on that. Has nothing fo do with the salesman. Out of his control. More

The staff at Lexus of Jacksonville make the process easy and smooth to get service on your vehicle. They keep you informed about the status of the service routinely while you are there. And the representati and smooth to get service on your vehicle. They keep you informed about the status of the service routinely while you are there. And the representative also keeps In touch routinely to ensure you are aware of the status: And one of the biggest perks is the cafe that is available in the waiting area, that allows you to order a meal while you wait, grab a snack, bottled water or a fountain soda. It makes the entire experience more enjoyable while you wait. More

The Fields dealerships are always pleasant to work with. Friendly sales team. Product is top notch. Staff is professional. A bit slow but it was the weekend. Need a few more financial people on the weeken Friendly sales team. Product is top notch. Staff is professional. A bit slow but it was the weekend. Need a few more financial people on the weekend. Alex was very helpful but seemed encumbered with slow financial processing. The process took over 4 hours. While waiting we enjoyed the Fields cafeteria. Great food. Bottom line: We got what we wanted with what we felt was a good deal. Thank you. More

Very courteous, professional and convenient. Communication is great. An easy experience. Very comfortable waiting room. Communication is great. An easy experience. Very comfortable waiting room. More

Henry is helpful and answers any questions I may have about my car. Thank you Henry!!! about my car. Thank you Henry!!! More

Davin was very easy going and did not pressure me at all. I was in and out and didn't have to stay several hours to purchase the call. Thanks for your help Davin. And the restuant you recommended was exce I was in and out and didn't have to stay several hours to purchase the call. Thanks for your help Davin. And the restuant you recommended was excellent. More

Easy to work with, friendly, and clean. . Jenn was very professional and informative.. She maintains a positive outlook constantly... . Jenn was very professional and informative.. She maintains a positive outlook constantly... More

My service tech i awesome Mr . Larry Berry he is professional and a delightful .To make things better the food is excellent.. Larry Berry he is professional and a delightful .To make things better the food is excellent.. More

The personnel is very professional. They provide good customer service and they have an excellent waiting area which is very clean. They provide good customer service and they have an excellent waiting area which is very clean. More