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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
761 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 761 reviews

June 07, 2024

Zerrick, the salesperson who helped find the right car for me, was awesome & Super patient with the process. On the other hand, whomever was the male who did my signing and paperwork with me was extremely More

by marissabrunick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zerrick Gurley, Eric Fritz
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Jun 07, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review, Marissa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Zerrick to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
June 04, 2024

Was there for a recall and can’t remember the guys name but he was Prompt Courteous informative and friendly More

by bill
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark
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Jun 04, 2024 -

Lithia Nissan of Ames responded

Bill, Thank you for your business and this review. We're happy to hear Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
June 03, 2024

Informative, friendly, knowledgeable which made our experience leasing a car very enjoyable and non-stressful! More

by TWEEKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil, Eric Fritz
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Jun 03, 2024 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 29, 2024

Overcharged me $100 over the initial estimate. I will report the experience to the Better Business Bureau. More

by kevinr225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Searcy, Zac Ose
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May 29, 2024 -

Lithia Nissan of Ames responded

Kevin, We would like the chance to speak with you. We really can't figure out who this is with the information provided. Can you call me at 515-817-0815 Thanks, Mike Gougherty General Manager

Helpful
May 29, 2024

Always a great experience at Lithia Nissan! As soon as I arrive they are taking the keys and offering amenities to make my wait pleasant. Thank you! More

by Enlsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
May 30, 2024 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 24, 2024

They aim to please their customers. They were able to fit me in for a oil change at the last minute. More

by jamieldaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
May 29, 2024 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

Helpful
May 18, 2024

The service department is very friendly and answered all my questions concerning my Nissan Frontier More

by GKSTEFFES
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Josh Smith
Report | Print
May 19, 2024 -

Lithia Nissan of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 18, 2024

Great techs, awesome service staff, and knowledgeable cashiers at check out! Thank you for your help! More

by aecloke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James V., Josh Smith
Report | Print
May 19, 2024 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

Helpful
May 16, 2024

They were great! Got me in right away; to check my vehicle; and loaned me a Nissan for 5+ days! With no need to refill the gas tank too! So nice!! Thanks for taking More

by Ashleyannie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Report | Print
May 16, 2024 -

Lithia Nissan of Ames responded

Ashley, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 12, 2024

Super friendly staff and great customer service like always, would come back any day to get my work done. More

by Vladkid007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Zac Ose, Kyle Clark, Nathan Ryan, Josh Smith
Report | Print
May 12, 2024 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
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