Long McArthur Inc

The dealership exhibited great customer service from the time I walked in for my appointment and then leaving with my new Maverick. Deric Lee is very knowledgeable and I felt that he tried his best to provi time I walked in for my appointment and then leaving with my new Maverick. Deric Lee is very knowledgeable and I felt that he tried his best to provide a fair deal and helped with the features and options. The finance guy did a good job of explaining warranty options and aftermarket products to enhance vehicle life. Shawn Zeedyk also did a good job of explaining the accessories available and got the Maverick scheduled to have the heated seats added. Overall it was very good experience. More

I wish I could rate them less than a 1. We traded our 2 year old Bronco which they said wasn’t a nice vehicle- they raised the price $20,000. I will never do business there again and neithe We traded our 2 year old Bronco which they said wasn’t a nice vehicle- they raised the price $20,000. I will never do business there again and neither will my family who has traded there for years. This is absolutely absurd and highway robbery. More

Eric was very helpful, answered any questions, and was not pushy at all. He made it a very pleasant first time experience at Long McArthur. not pushy at all. He made it a very pleasant first time experience at Long McArthur. More

We live in western Colorado and have bought 2 vehicles from Long McArthur with Lonnie Smith’s help. He made both transactions seamless. He makes you feel like you are the most important person to him. He from Long McArthur with Lonnie Smith’s help. He made both transactions seamless. He makes you feel like you are the most important person to him. He values you in a way we have never felt from any other dealership. He is honest, transparent and incredibly hard working. After a recent car accident that left me without a vehicle I called him to help find my new car. Not an easy task as I wanted a specific make, model and color. Within an hour he not only found the EXACT car I wanted but found 2 of them. He assured me which one would be the better deal (as they were both at separate auctions), and got to work getting it to Long McArthur. He had an answer for every question and videos and pictures to keep me up do date. He was happy for me and so wonderfully helpful along the way. I consider Lonnie a friend as that’s the only way you can describe someone that truly has your best interests in mind beside your family. I picked up my beautiful new car today and was overwhelmed with joy. It is exactly what I wanted and more. Thank you Lonnie, we appreciate you more than words could express, God bless you friend, More

You will want to ask for Eric at Long McArthur Ford. I live 520 miles from the dealership and made a deal over the phone with a guy I had never met and a dealership I had never heard of. I’ve been buyin I live 520 miles from the dealership and made a deal over the phone with a guy I had never met and a dealership I had never heard of. I’ve been buying cars since 1972 and this was one of the easiest salesman and dealerships I have ever dealt with. The trade happened just as we had drawn it up over the phone and they sweetened it after I got there. Check out their website and if you see anything you like give Eric a call. More

I'm amazed at the service of Long McArther Ford of Salina! It all started with a youtube video with Tim that prompted me to consider Long McArther. I checked out their inventory, saw the truck I've be Salina! It all started with a youtube video with Tim that prompted me to consider Long McArther. I checked out their inventory, saw the truck I've been trying to get for two years (from other dealers) and made the online inquiry, It was a Sunday so it was Monday morning when Alisha called to set up a test drive and let me know that my name would be on the board when I got there matching me to a Salesperson. I got a call an hour later from Eric who was looking forward to helping me get in to my new Maverick. Although my wife and I were a little late, Eric was accommodating and was waiting to welcome us when we walked through the door! It was an easy sell, I already knew exactly what I wanted, so Eric didn't waste any time helping me get exactly that. Everything about the experience was warm and receptive. They absolutely went the extra mile. I will probably never go to any other Ford Dealer again! These folks succeeded where all other dealerships I went to had completely failed! More

They had me over a barrel, but they did not take advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find one they'd add 6-8000 to the list price. But M-L sells them for list. 1 star. Got the vehicle. 2 stars. Sell it for list price. 3rd star: they gave me a fair trade on my 2016 King Ranch, just from photos. So, I was on my way, cashier's check for the trade-in in hand. 15 miles from Salina my "low oil pressure" red light on the King Ranch started flashing. Seriously. I was either gonna have to fix that sucker and drive it back, or come up with a buncha extra money I didn't have, to pay for that unplanned engine repair. Kudos to Scott, Used Car manager. He took my trade, and I paid some extra but not nearly what it would have been if I had to pay a mechanic to fix it and, in fact, less than their cost of repair. That more than earned the 4th star. Kudos also to Marcus in sales, took great care of the whole process. We made the adjustments, took care of biz, and they had me outta there even with that mess in about 2 hours. 5 stars. Regarding the new Maverick, like wow! what an absolutely superior vehicle. 40 mpg, great ride, solid as a rock, handles great, excellent stereo, Michelin tires, very quiet cab experience. very nice. Hmmm ... that makes this a six-star rating. More

Second vehicle purchased from Lonnie Smith. Highly recommend using Lonnie as your salesman! He goes above and beyond to make your experience worthwhile. Highly recommend using Lonnie as your salesman! He goes above and beyond to make your experience worthwhile. More

Very kind and courteous. Fair when it came to negotiating. Didn’t waste our time. Highly recommend!! Fair when it came to negotiating. Didn’t waste our time. Highly recommend!! More