Mall of Georgia Ford

It was a great experience with everyone at the dealership. Ryan was great to deal with dealership. Ryan was great to deal with More

Your service department has gone downhill. I’ve asked on three separate occasions to change the cabin air filter. They always told me it’s the next time despite having a service Agreement with I’ve asked on three separate occasions to change the cabin air filter. They always told me it’s the next time despite having a service Agreement with Ford. The most recent oil change the service advisor specifically said he checked the cabin air filter. Well, I’m here to tell you you did not because I pulled it out that touched. It was terrible. Needless to say, I’ll be back More

Great experience with our purchase. The whole process was clearly presented and the sales and management team were great. The whole process was clearly presented and the sales and management team were great. More

I experienced gods and kind service with detailed explanations. Specifically sales person I Shia was excellent. explanations. Specifically sales person I Shia was excellent. More

It’s important to meet commitments and treat customers with respect: when things get mixed up - a simple apology with Humility can go a long way - Walking out of an open discussion is unprofessional. with respect: when things get mixed up - a simple apology with Humility can go a long way - Walking out of an open discussion is unprofessional. More

The work was completed quick and efficiently and I was notified throughout the whole process. notified throughout the whole process. More

First time at this dealership. We stepped out of the car clearly didn’t know the process there. Everyone looked at us as if we were aliens. Walked inside said hello no one responde We stepped out of the car clearly didn’t know the process there. Everyone looked at us as if we were aliens. Walked inside said hello no one responded. Walked over to a female Svc rep gave her my name she looked up our reservation then walked us over to our Svc rep. She was very friendly and polite. Our service representative was very professional informative and knowledgeable. I look forward to seeing him again when we need to service our Ford. Those two individuals saved the day otherwise we would take our business to a different dealership. More

Had to use the body shop after my F150 got hit by someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my c someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my car again, but if I had to this is the only place I am going to bring my car in. More

I have all my service work done at your place and for the most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 4 most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 47000 miles on it. I expect better out of Ford than that. More

Excellent customer service. Quick and effective, they took time to help. I will be back for sure. Thanks! Quick and effective, they took time to help. I will be back for sure. Thanks! More