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Maple Hill Auto Group
Kalamazoo, MI
5,074 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,075 reviews
May 20, 2024
I am happy with the timely repairs, but I have some issues with paying for someone that was previously fixed less than 30,000 miles ago. issues with paying for someone that was previously fixed less than 30,000 miles ago. More
by KURT.KINTZELE
Verified CustomerEmployees Worked With
Helpful May 18, 2024
I got an appointment in a timely manner and my service was completed. I also had a rental. was completed. I also had a rental. More
by metra.krautmanis
Employees Worked With
May 17, 2024
This was my first ever visit to the service department. Brenden was so kind/helpful. Brenden was so kind/helpful. More
by TOBECONTINUED2613
May 15, 2024
No more long waits for an appointment, they solved that and now they were able to accommodate me for early next week without a loaner. Also, they do have loaners unlike some other dealerships that quickly and now they were able to accommodate me for early next week without a loaner. Also, they do have loaners unlike some other dealerships that quickly run out of loaners. Service was prompt and efficient, they call me back with my car fixed in maybe 3 hours from drop off. More
by PEDROALVAREZ0
Employees Worked With
May 15, 2024
I would not keep coming back if everyone was not great etc etc etc etc etc etc etc etc More
by BIRDD
May 14, 2024
Always sure to make vehicles ensured for safety on roads, with a user friendly experience. with a user friendly experience. More
by josiahstuart555
Employees Worked With
Other Employees :
Kipp Kewish 5/5 Stars
May 13, 2024
Hannah always has a smile for you. Returned the loaner (driving it home and back to Maple Hill) and put $14 worth of gas in it. The last person did. not fill the tank up so.... Hanna Returned the loaner (driving it home and back to Maple Hill) and put $14 worth of gas in it. The last person did. not fill the tank up so.... Hannah refunded me the money. Speedy, polite, and professional. More
by CATHY26
Employees Worked With
May 13, 2024
I took my 2015 Beetle Turbo in for regular maintenance. Absolutely the best dealership I've ever been to! Hannah, Brenden and Sam have the patience of Job! I cannot say enough good things about them! The Absolutely the best dealership I've ever been to! Hannah, Brenden and Sam have the patience of Job! I cannot say enough good things about them! They are friendly, efficient, kind, concerned, knowledgeable, helpful, PATIENT, thorough, etc. They also have a great balance of professionalism and personalism! I'm not an easy customer, and am very picky about my car! The customer service I received at MHAG was STELLAR! The inspection showed everything that needed to be done. My car was running fine, but after the regular maintenance was done, it was a-m-a-z-i-n-g! Everything that was done was done perfectly, and they left my car clean and washed. I highly recommend this dealership!] Thank you for renewing my faith in dealerships! More
by sauceda.jelaine
May 11, 2024
I would absolutely buy here again. Best buying experience ever, especially given it was such an expensive vehicle and I bought it from out of state. I'd work with Mike Simmons again an Best buying experience ever, especially given it was such an expensive vehicle and I bought it from out of state. I'd work with Mike Simmons again anytime! Best service, no hassle, no pressure, super nice, just a great experience. More
by ashshoeibi
May 10, 2024
Timely responses and great communication along w good descriptions. Good and clear dialect. Easy drop off descriptions. Good and clear dialect. Easy drop off More
by JCARDELLA0
Employees Worked With
