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Mark Christopher Auto Center
Ontario, CA
9,021 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,021 reviews
June 04, 2024
check in and out process needs to be more organized so customers know where to go after check-in and check out. Advisors need to give report card with final check out paperwork. customers know where to go after check-in and check out. Advisors need to give report card with final check out paperwork. More
by JENHERNANDEZ0803
Verified CustomerEmployees Worked With
Helpful June 03, 2024
Had a Great experience, my adviser Chelsea was Great. She was in constant contact with me. She took great care of Me. I would highly recommend You. She was in constant contact with me. She took great care of Me. I would highly recommend You. More
by TIMIOSTOWING71
Employees Worked With
Chelsea At Service department
June 03, 2024
Good attention from Jerry and all the team. Easy to sign up the contract. All the process was easy and fast. Easy to sign up the contract. All the process was easy and fast. More
by roocman.saga
Employees Worked With
June 02, 2024
They were super helpful and friendly and did their best for me. I walked away 100% satisfied with the exact car I wanted for the price I wanted . for me. I walked away 100% satisfied with the exact car I wanted for the price I wanted . More
by Ms_nancy_ann
June 02, 2024
We had the a wonderful experience at this dealership. Joel was so helpful in every way. He took his time to show us the features of our new vehicle and answered all of our questions. Everyone was very po Joel was so helpful in every way. He took his time to show us the features of our new vehicle and answered all of our questions. Everyone was very polite. I would highly refer my friends and family. More
by lilieyjuan
Employees Worked With
June 02, 2024
Don’t ever take your truck there they left my cars for 12 days and the car was never fixed. They said they couldn’t find anything wrong with it and as soon as I left the dealership, the car was still smoking days and the car was never fixed. They said they couldn’t find anything wrong with it and as soon as I left the dealership, the car was still smoking from the back tires. The technician never diagnosed the problem, and he never took the time to take the tire off and look at the caliber that I already told him that was damage and it was leaking. The manager called me and he never even apologize and he was very rude and saying that I never told him the caliber or the brakes need to be replaced , what kind of a dealership will do that? I will never take my car there because every time I take it they’ll keep it for close to a month and they always told me that they only have tow technician works there. This dealer is horrible. Take your car somewhere else. Trust me , or you will be disappointed More
by KINGSTOWINGSVC
Employees Worked With
Other Employees :
The technician who work on my truck is the most horrible technician I ever met in my life. He said he drove my car for over an hour and couldn’t find anything wrong and half hour after I left my car was still smoking after 12 days sitting in the service l
June 02, 2024
Jose (and Johnny) are a great team in fleet sales. Jose was great to deal with for my purchase and I’d definitely return for future business. Totally satisfied! Jose was great to deal with for my purchase and I’d definitely return for future business. Totally satisfied! More
by danskin36
June 01, 2024
Dealership was very professional and very courteous. Process of getting into a vehicle same day was very easy Process of getting into a vehicle same day was very easy More
by ray@tripowerelectric.com
June 01, 2024
Great customer service and knowledgeable advisor. They took care of issues in timely manner. Happy overall They took care of issues in timely manner. Happy overall More
by AMREAGLE
May 31, 2024
A lot of issues upon purchasing 2024 EV Hummer Pick up. Scuffs on all door panels, truck only 100 miles charged, incorrect emblem on truck advertising it is a 3x vs 2x. Was told that they will make things Scuffs on all door panels, truck only 100 miles charged, incorrect emblem on truck advertising it is a 3x vs 2x. Was told that they will make things right. When I called to follow up with the GM Lloyd, was basically told by him that he is making no money off my deal and I can return the car and that is the price of buying the car. No care on the customer service end or to make it right. More
by prolificmgmtgroupllc
Employees Worked With
Lloyd
