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Martin Chevrolet

Crystal Lake, IL

4.7
1,994 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 1,994 reviews

May 20, 2024

The dealership was easy to find and close to our home. It had clean restrooms and waiting area . Our service assistant Blake was very friendly and helpful! More

by colldoll63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Always a pleasure having any kind of service performed at Martin. Staff is wonderful, always understanding and willing to meet my needs.Have bought multiple cars at Martin and will continue to do so, as long More

by gkolke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Appreciate taking me in at last moment even after missing my appointment great guys in the service center. More

by MACCARRONMAYRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Had a great experience in the service department and friendly staff in the whole dealership More

by Angela Z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

We bought a 2023 Chevy Corvette the service was excellent. Joseph (Joey) walked up to the front door to greet us to see if we had called to see any certain vehicle. I had earlier spoke to Ann reg More

by ddrhoney
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann Internet sales
May 15, 2024

It's always a great experience at Martin. There team is very polite and the service is outstandin. The dealership is absolutely spotless. Overall it's the gold standard of Chevrolet dealershi More

by john.demski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Everyone is such a great help. Awesome staff. Thank you so much for your service. More

by ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Sanchez
May 13, 2024

The service was excellent and done in a timely fashion. Mechanic alerted me to a couple of issues for future reference. All in all a very good experience. More

by GPALMQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Martin Chevrolet responded

Thanks for sharing your feedback about our service team! If there's anything more we can do for you, please don't hesitate to reach out. We're here to help! - Martin Chevrolet

May 09, 2024

I got an email the very next day that the tires need to be rotated. That means that it was missed and I would have to bring the car back to have the tires rotated. With busy schedules, this just is not tho More

by eanderson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who
May 09, 2024 -

Martin Chevrolet responded

Hello and thank you for sharing your review with us. We apologize for any inconvenience you experienced and would like to discuss the issue further to ensure it doesn't happen again. If you could kindly give us a call at 815-459-4000 at your earliest convenience, we'd greatly appreciate it. We are looking forward to speaking with you. Thank you! - Martin Chevrolet

May 09, 2024

The service I received from Martin Chevrolet is tops. The Mechanic John Peshke and the Service Manager Ralph are the absolute best. John is very thorough and does an excellent job at diagnosing and fixin More

by daleeeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Peshke
May 15, 2024 -

Martin Chevrolet responded

John is fantastic, isn't he!? Thank you so much for your kind review and for entrusting us with your vehicle's repairs. We're here whenever you need us next! - Martin Chevrolet

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