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Matthews GM Center - Service Center
Vestal, NY
186 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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186 Reviews of Matthews GM Center - Service Center
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May 31, 2024
Scott is friendly, knowledgeable & delivers on time EVERY time. Makes us feel like valued customers and that is why we are on our 4th vehicle purchased there. time. Makes us feel like valued customers and that is why we are on our 4th vehicle purchased there. More
by EUZW99A
Verified CustomerEmployees Worked With
Helpful May 30, 2024
The service at Matthews GM Center was very good. Scott Sorbello was wonderful to work with. Good listener; very knowlegdable. I appreciated the courtesy ride back to the service center to pick up Scott Sorbello was wonderful to work with. Good listener; very knowlegdable. I appreciated the courtesy ride back to the service center to pick up my vehicle. All around it was a very good experience. More
by renny1459
Employees Worked With
May 23, 2024
Understood my specific vehicle requirements and took time to investigate options and determine best model for me. Friendly, helpful, polite and a pleasure to work with. to investigate options and determine best model for me. Friendly, helpful, polite and a pleasure to work with. More
by JW5V
May 14, 2024
Matthew's GMC is top notch service department. My Truck was serviced ahead of schedule. Service depth kept me informed from start to finish My Truck was serviced ahead of schedule. Service depth kept me informed from start to finish More
by STRIPEJOE
Employees Worked With
May 10, 2024
Great customer service, called for tire repair and was in and out within an hour. and out within an hour. More
by bkwike
May 07, 2024
I have been working with Matthews since 2003 involving five vehicles. I have always worked with Paul Tierno who has done a great job. Also, the people who support him are great. The service department is five vehicles. I have always worked with Paul Tierno who has done a great job. Also, the people who support him are great. The service department is also top self, great to work with. More
by WLPLATT
Employees Worked With
May 06, 2024
Luck running out with left rear tire, another nail punctured the previous. Next will be a new tire. punctured the previous. Next will be a new tire. More
by RWIKE
Employees Worked With
April 25, 2024
Very helpful with explaining each document signed and how each feature of your car works. each feature of your car works. More
by bella
Employees Worked With
April 20, 2024
I have purchased many vehicles from Matthew's and will continue to do so. My last visit was to get my oil change and tire rotation plus my third brake light had water in it. The new person was going to ca continue to do so. My last visit was to get my oil change and tire rotation plus my third brake light had water in it. The new person was going to call the warranty company and get the cost of replacement. He couldn't get thru to the company and would try later. I called the following day and no luck. I called back a couple of days later and he must of forgot. Bottom line, I got the brake light replaced since 8 weeks have passed. I still plan on getting my vehicles from Matthew's and getting my vehicles serviced there. But only go to Rob or Jim for service since they have been great to deal with. More
by mschnurbusch
