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Matthews Import Center / Subaru / Kia
Vestal, NY
463 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 463 reviews
May 21, 2024
I received great service when I had to have a wheel barring replaced on my 2021 KIA Soul. It was covered under my power-train warranty. From the 1st call to the last call Matthews KIA associate Tylor barring replaced on my 2021 KIA Soul. It was covered under my power-train warranty. From the 1st call to the last call Matthews KIA associate Tylor was very professional, helpful and reassuring. More
by howrilkaj
Verified CustomerEmployees Worked With
Tylor
Helpful May 20, 2024
Chris McAndrew did a great job. I never felt pressured or in a hurry. He worked with me to find the perfect car. I never felt pressured or in a hurry. He worked with me to find the perfect car. More
by janscar49
May 19, 2024
Came in for LOF and tire rotation. Everyone was friendly and helpful. Always have a good experience at this dealership. Everyone was friendly and helpful. Always have a good experience at this dealership. More
by jpratt483
Employees Worked With
May 18, 2024
I brought my car in because the hatchback latch was broken and kept locking up. It obviously needed to be replaced. In addition to the charge for the part and the labor ( which I have no problem with) broken and kept locking up. It obviously needed to be replaced. In addition to the charge for the part and the labor ( which I have no problem with) I was charged a fee for “diagnosing” the Problem. I feel this fee was excessive and unnecessary. More
by rrudik
Employees Worked With
I do not remember the employee that serviced me.
May 18, 2024
Dalton was great, he answered our questions, didn’t seem bothered to bring around a few different cars for us to see. We appreciated his concern for our comfort! He knows his products well and is a wonderf bothered to bring around a few different cars for us to see. We appreciated his concern for our comfort! He knows his products well and is a wonderful asset to your sales team. Tell him Thank You again for us as we did appreciate him and we love our new Outback! More
by zdawniez
May 18, 2024
Good experience guys were great, would recommend Matthew's subaru to friends, love my subaru Matthew's subaru to friends, love my subaru More
by cherielin14
May 18, 2024
I was impressed that everyone at Matthews was welcoming, friendly, and willing to take the extra time to make two car sales happen. friendly, and willing to take the extra time to make two car sales happen. More
by g.hummel
May 18, 2024
Mr. Finta said he would call me the first part of this week but I never heard from him. Otherwise they are very courteous and friendly. week but I never heard from him. Otherwise they are very courteous and friendly. More
by judycarpenter799
May 14, 2024
Rob was very knowledgeable and professional. Great buying experience. He made the process very easy. Great buying experience. He made the process very easy. More
by rudydiab
Employees Worked With
May 14, 2024
It is, and always has been, a fair and friendly dealership. We have now purchased our second vehicle from here and plan to continue using Matthews in the future. dealership. We have now purchased our second vehicle from here and plan to continue using Matthews in the future. More
by SRILEY150
