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McGovern Honda of Boston
Everett, MA
1,150 Reviews
McGovern Honda in Everett, Massachusetts is the newest member of the McGovern Auto Group! We are proud to have been awarded the coveted Dealer of the year award which is awarded to only 1 Honda dealership in the state. We achieved this by providing an exceptional sales and service experience to all our valued customers. We look forward to the opportunity to serve you at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:00 AM
Sunday Closed
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Showing 1,150 reviews
May 23, 2024
I usually refrain from leaving bad reviews, but my recent experiences with McGovern in Everett, MA, compel me to speak out. This is my second unpleasant encounter with their customer service, specific recent experiences with McGovern in Everett, MA, compel me to speak out. This is my second unpleasant encounter with their customer service, specifically with Service Advisor Mr. Morganelli. Three months ago, I visited McGovern for a service on my vehicle. I felt the customer service from Mr. Morganelli was rude, but I decided not to leave a bad review, thinking everyone has a bad day. Unfortunately, today's visit was no different. Mr. Morganelli was again unprofessional and dismissive. Given these repeated negative experiences, I have decided this will be my last visit to McGovern. The poor customer service from this particular advisor is unacceptable, and I would not recommend this location to others. More
by scarlosjazz
Employees Worked With
Matthew Morganelli
Helpful May 22, 2024
Great customer service Effective communication Follow-ups Work closely with customers Personable experience 10/10 recommend Follow-ups Work closely with customers Personable experience 10/10 recommend More
by Jennifer
Employees Worked With
May 22, 2024
I will recommend you to friends and families. You treat customers like family and explain everything and give discounts if it’s possible. You treat customers like family and explain everything and give discounts if it’s possible. More
by Mary Desrosiers
Employees Worked With
Robert Gazza
May 21, 2024
Charles de Souza is awesome . He helped me with all the process explaining me the details patiently. I had problems with my insurance and he guided me w all the steps . Thank you He helped me with all the process explaining me the details patiently. I had problems with my insurance and he guided me w all the steps . Thank you Charles de Souza . More
by ademiltonrocha
Employees Worked With
Charles de souza
May 18, 2024
Went in today for an oil change. Was in and out in about a hour! Customer service was amazing, they were really nice and professional from the second I walked in. The front desk mana Was in and out in about a hour! Customer service was amazing, they were really nice and professional from the second I walked in. The front desk manager was very helpful and answered all the questions I had about my car. If you have a Honda or any other type of vehicle, I highly recommend this location!! I Will be bringing my car here for all its service needs and more! More
by Melaniemonge23
