McGrath Volvo Cars Barrington
Barrington, IL
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Derek, Alex and Dean were polite, professional and helped guide us through the buying experience. We highly recommend this dealership. guide us through the buying experience. We highly recommend this dealership. More
Great service! Staff is friendly and professional! They are also open on Sundays for service which is very convenient. Staff is friendly and professional! They are also open on Sundays for service which is very convenient. More
I recently had the pleasure of working with Alan at McGrath Volvo and I must say, the experience exceeded my expectations. Alan's professionalism, knowledge, and affable nature made the car-buying proc McGrath Volvo and I must say, the experience exceeded my expectations. Alan's professionalism, knowledge, and affable nature made the car-buying process a breeze.From the moment I stepped onto the lot, Alan greeted me warmly and patiently listened to my requirements. He demonstrated an impressive depth of knowledge about the various models available, providing valuable insights that helped me make an informed decision.What truly stood out was Alan's professionalism throughout the entire process. He was attentive to my needs, never pushy, and always focused on finding the right vehicle for me. His dedication to customer satisfaction was evident, as he went above and beyond to ensure that I was completely satisfied with my purchase.Furthermore, Alan's friendly demeanor and approachable attitude made the experience enjoyable. He took the time to answer all of my questions, addressing any concerns I had with patience and clarity.In conclusion, I highly recommend Alan to anyone in search of a reliable and trustworthy car salesman. His professionalism, knowledge, and exceptional customer service set him apart, and I would not hesitate to work with him again in the future. Thank you, Alan, for making my car-buying experience a memorable one. Time to ride my XC90!!! More
Traded in my Range Rover Velar for a Plug-In hybrid and it has been nothing but the best experience! Ben in sales and Din ( pronounced Dean) was a super start finance manager! Look forward to servicing wit it has been nothing but the best experience! Ben in sales and Din ( pronounced Dean) was a super start finance manager! Look forward to servicing with this sweet team! More
Amazing! Great service staff as well as sales! So helpful and they go the extra mile! They always make sure to make you feel good about the car you are purcha Great service staff as well as sales! So helpful and they go the extra mile! They always make sure to make you feel good about the car you are purchasing, new or used. They don’t push you to sign unless you are at 100% ready! Highly recommend McGrath Volvo for any servicing needs as well as sales. Polite, respectful and responsive! More
Everything was phenomenal for this transaction, the help from Jarielys keeping me on her radar for the car that meet my criteria. The patience of Danny while I gave it a proper inspection and completing the from Jarielys keeping me on her radar for the car that meet my criteria. The patience of Danny while I gave it a proper inspection and completing the sale. To Andrea in financing to dot the t's and cross the I's and Matt in service to complete the items that were covered by the dealer before the sale. Helped restore my belief that dealerships are not out for a fast buck with no service. More
Derrick and Din were awesome through the whole process. I was buying a car for my teen son and I had a strict budget. They found a way to make it work without any high pressure tactics. I was buying a car for my teen son and I had a strict budget. They found a way to make it work without any high pressure tactics. More
We purchased a 2023 XC60 and we love it. Our sales person was Franz Mauser and he was terrific. if i know of anyone purchasing a new vehicle i would recommend Mcgrath Volvo of Barrington and Our sales person was Franz Mauser and he was terrific. if i know of anyone purchasing a new vehicle i would recommend Mcgrath Volvo of Barrington and I would tell them to ask for Franx. More
We purchased a car through Mcgrath Volvo. We were misled through the process. The used car only came with one key which we were not informed until after our purchase. They also told us the ve We were misled through the process. The used car only came with one key which we were not informed until after our purchase. They also told us the vehicle had no accidents. We took our car to get detailed after purchase. The detailer noticed that the vehicle was in some sort of major damage. We learned that over half of the car has been repainted. There is dirt under the paint surface and tape lines from paint job/over spray are clearly visible. I contacted McGrath and they responded that they will not do anything to resolve the issue. Not even fix the paint. Buyer beware. Shady dealership. More
We just bought a used vehicle and we hope that it won't be as disappointing as our purchase experience at McGrath Volvo. Misleading tactics, lots of dishonesty. Our advice is BUYER BEWARE!!! If you are be as disappointing as our purchase experience at McGrath Volvo. Misleading tactics, lots of dishonesty. Our advice is BUYER BEWARE!!! If you are buying a used car know that their rates are not the best available even though they will say they got you the best rate. Lots of lip service with "what can we do to make it better?" and "we are all about customer service" with no real intent to make anything better. The assistant manage was a joke. He wanted to take our picture with our new vehicle. As we were stating that we don't want our picture taken because we had such a bad experience, he actually said that he doesn't know what happened but he would "like to put it all behind us." As each staff member we talked to said they are all about customer service and asked how they could make the situation better, they took zero responsibility. When we suggested a way they could make it better they weren't interested in our suggestion. By the time all was said and done, it was borderline comical when we left the dealership with the vehicle we purchased and saw that the gas tank was on empty. Barely had enough gas to make it to a gas station. More