Mercedes Benz of Albuquerque

The service performed was done before I actually took delivery of the car, so I had no communication with the Service Center other than to provide payment info. That said, the work they did was timely an delivery of the car, so I had no communication with the Service Center other than to provide payment info. That said, the work they did was timely and as expected. More

Trevor Skaggs was not our sales person, Eric Diaz was. He was wonderful, made the buying process as easy as possible, answered all my questions, was personable and professional. Great overall experience He was wonderful, made the buying process as easy as possible, answered all my questions, was personable and professional. Great overall experience. More

Mr. Javier Montes jumped through numerous hoops to take care of my Diesel emission breakdown on an emergency basis during a recent trip from AZ to MN. He is action oriented, takes full ownership, gets rea care of my Diesel emission breakdown on an emergency basis during a recent trip from AZ to MN. He is action oriented, takes full ownership, gets real results , and demonstrates a great sense of urgency. I’ve worked with many advisors over 30 years and this young gentleman is the tops for sure !!! Highly recommend him for a promotion !!! And the entire dealership staff I came into contact with shares the same great work culture !!! PS. Just made it to MN. Car runs great. More

Buena atención y servicio recomendado para un buen mantenimiento y todo lo requerido para tu carro mantenimiento y todo lo requerido para tu carro More

I was able to get in the same day. Mr. Leland communicated with me and fixed the problem quickly. Mr. Leland communicated with me and fixed the problem quickly. More

Mercedes Benz of Albuquerque handled our towed-in Sprinter with a dead battery. They performed other needed services thoroughly. They held the vehicle in storage when we could not pick it up becaus Sprinter with a dead battery. They performed other needed services thoroughly. They held the vehicle in storage when we could not pick it up because of an unexpected hospital stay. More

Excellent service and follow up. Clean service center and customer lounge with drinks and snacks Clean service center and customer lounge with drinks and snacks More

Paul Otero, our representative did an excellent job. He was attentive and struck the right tone. He was attentive and struck the right tone. More

The Mercedes dealership is always very friendly, service oriented and good at what they do. oriented and good at what they do. More

I trust the Service Advisor Paul F. More I cannot say. What more do you want? More I cannot say. What more do you want? More