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Mercedes-Benz of Des Moines
Urbandale, IA
387 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 387 reviews
May 20, 2024
Every person did a super good job on the car . The person who gave us ride to the store very nice and Kindly . And Brad the person who did the papers super nice and also showed how to do the Cruis The person who gave us ride to the store very nice and Kindly . And Brad the person who did the papers super nice and also showed how to do the Cruise Control More
by Ramirezzaida
Employees Worked With
Other Employees :
I don’t know the person who gave us ride to the store
Helpful May 17, 2024
I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! Benz Sprinter. It was awesome! More
by crispinbaseka
May 14, 2024
Fabulous customer service. We are traveling cross country with our Mercedes Benz sprinter van and had engine issues. They fit us in and even checked to see if issue was under We are traveling cross country with our Mercedes Benz sprinter van and had engine issues. They fit us in and even checked to see if issue was under warranty! The issue was resolved and it was under warranty. Best experience in our travels with MB Des Moines! More
by Catherines2
Employees Worked With
May 11, 2024
It was easy to make an appointment. Work was completed quickly. Service advisors were excellent. Work was completed quickly. Service advisors were excellent. More
by Tbissell262
May 11, 2024
Brad was fantastic to work with! He made the extra effort getting my vehicle in quickly and returned to me. He also made me feel the issue was as urgent to him as it was to me, I wou He made the extra effort getting my vehicle in quickly and returned to me. He also made me feel the issue was as urgent to him as it was to me, I would recommend Mercedes Dealership for all my Mercedes needs! Thanks for going above and beyond Brad!! More
by mark_plumb
Employees Worked With
May 09, 2024
Have purchased numerous vehicles from them over 25 years and anticipate purchasing more. Excellnt service and supportive. and anticipate purchasing more. Excellnt service and supportive. More
by Leonmccullough25
May 02, 2024
Helpful. Professional and very nice. Did everything I asked. Transport drivers were great and funny! Professional and very nice. Did everything I asked. Transport drivers were great and funny! More
by Raboyer45
Employees Worked With
May 02, 2024
Best crew ever. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. More
by Samer
May 01, 2024
Car is absolute junk but Ben made my day a bit better with warranty approval on my crank valve sensor and helping me with my warranty refund for the last time I replaced it, would never recommend a Benz with warranty approval on my crank valve sensor and helping me with my warranty refund for the last time I replaced it, would never recommend a Benz to anyone with how many problems mine had/had but would recommend it he dealership More
by nerminvelagic
Employees Worked With
April 27, 2024
Have taken my car there for service since I bought it in 2013 and have always been treated fairly! I just got it back from being detailed and it looks like it came off the showroom floor! 2013 and have always been treated fairly! I just got it back from being detailed and it looks like it came off the showroom floor! More
by CoachKAH
