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Mercedes-Benz of Midlothian
Midlothian, VA
877 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 22, 2024
The folks at Mercedes of Midlothian are always on pointe
for us, they are the best!
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by CGSAUTOGLASS
Verified Customer
Verified Customer
Employees Worked With
Sean, Casey, Forest, Jake in Parts - Alan, Scott & Wilder in Service
May 21, 2024
I have not had a good experience with the previous
service managers assigned to me, so I wasn’t high on the dealership. Ragina Fitz was my service manager this time and it made a big difference. There
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by jcalex1
Employees Worked With
Ragina Fitz, Alan Mansfield
May 21, 2024
Poor communication had an appointment at 950 am car
wasn’t looked until 1130 am the next day. Multiple calls to my advisor with no answer after i left messages. Would text and still wasn’t answer the q
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by BSLEDGE530
Verified Customer
Verified Customer
Employees Worked With
Rick Nelson
Dealership Inventory (175 Vehicles)
Amenities
- After Hours Drop-Off
- Shuttle Service
- Free Loaner Cars
- Customer Lounge Area
- Free WiFi
- Cable TV
- Free Coffee
- Drive-In Service
- Authorized Parts Store
- Television
- Vending Machines
