Mercedes-Benz of Rockville Centre

The entire MBRVC staff was welcoming from start to finish! Michael Bianco was very accommodating and friendly during the entire process of leasing another Mercedes. He maintained excellent communicati finish! Michael Bianco was very accommodating and friendly during the entire process of leasing another Mercedes. He maintained excellent communication with me and helped me find my new car with the color and specs that I wanted, answering all of my questions and concerns promptly during the search. Chris Braun was fantastic and patient with handing over the car to me at the end and made sure I drove off comfortably and safely. I highly recommend this location - kudos to all the staff and thank you for my new car! More

Hank was Terrific. Purchasing my new Mercedes was an easy and efficient process thanks to Hank. Communication and knowledge was perfect. He is always helpful and pro Purchasing my new Mercedes was an easy and efficient process thanks to Hank. Communication and knowledge was perfect. He is always helpful and provides a stress free environment. I highly recommend! More

I have been a customer for over 20 years. This was the most rewarding experience for me. I knew what I wanted. Hank was excellent, from start to finish. Picked up the car with no issues. We h This was the most rewarding experience for me. I knew what I wanted. Hank was excellent, from start to finish. Picked up the car with no issues. We had some levity and I am very happy with my Truck. Great Job Hank. More

Michael and team made the entire process easy and stress free. I highly recommend this dealership free. I highly recommend this dealership More

Outstanding experience with acknowledgement of my long time customer loyalty. Bill Mehrkens my sales professional was exceptional. time customer loyalty. Bill Mehrkens my sales professional was exceptional. More

Great job by JOHN P ! Got me out of my lease 3 months earlier w over miles all over the phone. Had the new Mercedes delivered to my house the next day. Such a easy process Got me out of my lease 3 months earlier w over miles all over the phone. Had the new Mercedes delivered to my house the next day. Such a easy process with my new car. Keep up the great customer service and communication. More

**okay- I am RE-EDITING this review to make it perfectly clear! This review is NOT a reflection on Elenita whatsoever, but on the ACTUAL dealer itself! I GIVE ELENITA TALUSAN 5 STARS** Elenita was one o clear! This review is NOT a reflection on Elenita whatsoever, but on the ACTUAL dealer itself! I GIVE ELENITA TALUSAN 5 STARS** Elenita was one of the best sale advisors I have worked with and would follow Elenita anywhere she goes! She is customer service facing and definitely made this one of the best and easy car buying experiences, compared to my past car buying experiences at MBRVC where they were poor! & mind you I have gotten FOUR Mercedes Benz cars from this dealership since 2018! Elenita is fantastic and one of a kind sales advisors! IF, you had to come to this dealership, I would highly recommend that you work with her as NO other person would compare! As she will work with you in all her power and might in getting you the best car! This is dealerrater.com where I am rating the overall experience of this dealership as a whole and including parts/services department! Though my car buying experience was virtual, I personally feel there was no lasting impact through this dealership from upper management for my ongoing and continued services with MB. That is why I mentioned not customer service facing and or showing care to keeping their current customers in-mind. It’s really is the SMALL things that make a dealer and the difference when it comes to customer service and continued car buying experience! More

Mike was great and the service is always top notch. Mike took care of everything and had all my items addressed when we were ready to close and pick up the car. Was great. Mike took care of everything and had all my items addressed when we were ready to close and pick up the car. Was great. More

Bill Mehrkens has always been there for me and my Family .. He always offers me the best course of action when buying or leasing a car. I trust him explicitly. Family .. He always offers me the best course of action when buying or leasing a car. I trust him explicitly. More

The seamless process you expect when purchasing a Mercedes. Fair pricing created a stress free, no haggle conversation. Our salesperson, Hank, was knowledgeable, hospitable and willing to help. Their Mercedes. Fair pricing created a stress free, no haggle conversation. Our salesperson, Hank, was knowledgeable, hospitable and willing to help. Their commitment to a quality experience came through in every step. Highly recommend for anyone looking for their perfect vehicle, because we did, and couldn’t be happier! More