Mercedes-Benz of San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 234 reviews
Nate Caley and the service team did a great job keeping me informed. I am still waiting for the email regarding the detailed recommendations. me informed. I am still waiting for the email regarding the detailed recommendations. More
There is absolutely nothing negative I can say about my purchase experience. There was No pressure, Rolando was so kind and understanding about what I needed in a vehicle. I will definitely come back when purchase experience. There was No pressure, Rolando was so kind and understanding about what I needed in a vehicle. I will definitely come back when it is time to trade in and get a new one. You get what you pay for at this dealership. If I could give them 200 stars I would. More
Mr. Pedraza, Is a great salesperson, he knows all about the vehicle that he is selling. He has gone above and beyond the call of duty. If there is a problem, he is always quick to respond and makes sur the vehicle that he is selling. He has gone above and beyond the call of duty. If there is a problem, he is always quick to respond and makes sure it gets resolved. He will keep in constant contact until he makes sure that you are satisfied and with that makes sure that the experience of purchasing a vehicle very smooth. I will always recommend him; he is very knowledgeable and always very professional. More
Rude, long wait time and poor communication, bad mechanics that broke my car and now saying it was already broken. Started with simple oil change. mechanics that broke my car and now saying it was already broken. Started with simple oil change. More
My new service rep, Javier Perez, was very knowledgeable, polite and professional. He kept in touch via phone or text throughout the process. My previous annual appointments consisted of being without my c polite and professional. He kept in touch via phone or text throughout the process. My previous annual appointments consisted of being without my car for 3 to 4 days for same service, which was very frustrating. He had my car picked up, serviced and brought back within a day and a half. Also, my valet driver, Ricardo, was also professional, trustworthy and polite. More
Excellent customer service! Thank you for your care, dedication, patience, and support to ensure my vehicle is safe for driving. Thank you for your care, dedication, patience, and support to ensure my vehicle is safe for driving. More
Josh and Waleed were excellent. It took a while to get my car because it needed to be certified for CPO but the wait was worth it! It took a while to get my car because it needed to be certified for CPO but the wait was worth it! More
This is our second time working with Augustin. He has been very professional and direct with us both times. We will definitely be working with Augustin when we start looking for our next vehicle. He has been very professional and direct with us both times. We will definitely be working with Augustin when we start looking for our next vehicle. More