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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,863 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,863 reviews

May 22, 2024

Isaiah Martinez provides the best automotive services - ever! A true professional representing MB The Woodlands! More

by genomigliaccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
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May 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Geno! We're thrilled to hear that you had such a positive experience with Isaiah Martinez at MB The Woodlands. We strive to provide top-notch automotive services and it's great to know that we hit the mark for you. We appreciate your support!

Helpful
May 22, 2024

Katherine and the rest of the crew did a great job helping us with our new car. The service department is over the top and everyone is very helpful. More

by Wgo409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Wgo409, thank you so much for your kind words! We're thrilled to hear that Katherine and our team provided you with excellent service. We pride ourselves on going above and beyond for our customers, and we're glad it didn't go unnoticed. We appreciate your feedback!

Helpful
May 18, 2024

Katherine Stern is the best salesperson I have worked with in a long time. She really cares about you and your needs. After you purchase your car she is still there for you. I couldn't be more pleased. G More

by Mylilpookie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Mercedes-Benz of the Woodlands responded

Mylilpookie7, thank you for sharing your positive experience with Katherine! We're thrilled to hear she provided exceptional service and continues to support you even after the sale. We appreciate your kind words and look forward to assisting you with your next purchase. Thank you for choosing us!

Helpful
May 17, 2024

Professional and efficient as always. Thank you for providing loaners during a time when other dealers are not. MB of the Woodlands is still the best in Houston. They usually have the bes More

by AuthorDCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Author. We are delighted to hear that you had a positive experience with us at MB of the Woodlands. We appreciate your loyalty and look forward to serving you again in the future.

Helpful
May 16, 2024

Great Service with Isaish. Some technical confusion about window issue. Love the ice cream. Thank you. More

by Margie Tech
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaish Martinez
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May 17, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Margie, thank you for your feedback! We're happy to hear you enjoyed your service with Isaiah and the ice cream. We apologize for any technical confusion you experienced and appreciate your understanding. We look forward to serving you again in the future.

Helpful
May 16, 2024

Gaston is the most helpful, knowledgable, and fair service advisor we have ever worked with. More

by WoodlandsSunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much, WoodlandsSunny, for your kind words about Gaston! We are thrilled to hear that he provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 11, 2024

I made appointment drove up and met Mark the service advisor and picked up loaner and mark kept me informed and picked it up, easy as can be. More

by Fstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Fstang, thank you for sharing your positive experience with us! We're glad Mark was able to provide you with excellent service and keep you informed throughout your appointment. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 11, 2024

I have owned MB vehicles from 4 different dealerships in Houston and this is hands down the best! Clean, personable, efficient and expert communicators. No need to go anywhere else!! More

by Herb W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
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May 13, 2024 -

Mercedes-Benz of the Woodlands responded

Herb, we are thrilled to hear about your positive experience with us! Thank you for sharing your feedback and for choosing us as your go-to dealership. We strive to provide top-notch service to all our customers, and we are delighted to have exceeded your expectations. We look forward to serving you again!

Helpful
May 10, 2024

Excellent service and customer service as always! ! I highly recommend Mercedes Benz of the Woodlands for sales and service!! More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Mercedes-Benz of the Woodlands responded

Bea, thank you so much for your kind words and recommendation! We are thrilled to hear that you had an excellent experience with our team at Mercedes Benz of the Woodlands. We appreciate your support and look forward to serving you again in the future!

Helpful
May 10, 2024

Excellent Service very professional and great customer care there was no long wait clear environment 👏 👍 More

by Debtfree2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Mercedes-Benz of the Woodlands responded

Debtfree2, thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us. Providing professional service and great customer care is our top priority, and we are glad that you noticed our efforts. We look forward to serving you again soon!

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