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Metro Ford - Service Center

Schenectady, NY

4.4
2,943 Reviews

2,943 Reviews of Metro Ford - Service Center

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June 03, 2024

They are very polite and very helpful when asking questions about things they do and are going to do. More

by mpatterson40
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Great ford dealer with a super service department. Troy and team are outstanding and make sure that my truck is always in tip top shape. More

by DANODANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

3 times I brought car in for service each time same issue finally resolved I feel they could have been more communication regarding my concerns More

by SHAKNB8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aidan Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Brought my vehicle in for an oil change. Everyone was very friendly. The technician was great. He looked over my vehicle and advised me of some repairs that will need to be done in the futur More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Lee
May 28, 2024

Excellent buying experience. Staffed smoothed out the bumps and wrinkles in the process. And I love the Maverick. Just got back from a trip to open up camp. All the gear fit More

by bkroppsr
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo
May 26, 2024

Very Happy with the service department and the service staff. I would let friends know about Metro. More

by VRB7057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

They did a fine job on my car,prompt and timely. Body shop guy Gary wasvwryhelpful More

by jimmyp6667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember all names only Gary in the bodyshop
May 24, 2024

It was an easy event to trade in my used vehicle and purchase a new one from metro ford More

by EFRAEDER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

It was good this time it was good this time. It was good this time. More

by JOJODOG1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Y'all helped me with a couple of known issues I had and one unknown with a recall. A minor issue arose after the fact and the body shop was on top of it. Kudos to Gary and the other people who work there. More

by jimmyp6667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
1
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