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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
450 Reviews

450 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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May 30, 2024

Battery was disconnected and they did not put the terminals on tight, so 2 days later I had to open the hood and tighten them because the truck would not start! More

by JOHNTHOMASPATTISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

The service was good and thorough including an overview video about what was done and needed in the future. People were nice as well. More

by DUDE22MI
Workmanship
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Very friendly and professional also very thorough I am appreciative of all the effort to resolve my issue. More

by DARTHDILLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Avram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Need to keep closer to scheduled time. Need more seats in waiting area. Popcorn machine is a nice touch if it was used. More

by JFWETHEREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Always great service at My Chrysler Dodge Jeep Ram Fiat in Mt. Pleasant. Very attentive, and makes the process easy! More

by C.MURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Love this place always friendly and was willing to get me right in when needed More

by JEFFERS_JANETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thereasa
March 27, 2024

They had my car in the shop and didn’t fix everything and I get my car back after they just cleared my codes and soon as I start driving again my check engine light came right now on with a list of things wr More

by LINDSEY.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dick Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leutzinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chenette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seybert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dobbrastine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Katz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Teresa did a great job explaining everything that was wrong and needed to be done to my van. Whoever changed my oil did a great job!! Very good overall. Was in and out! More

by RachelM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
March 22, 2024

Was great to get a next day appointment. Communication could use improvement: I expected there would be a diagnostics fee... but wasn't told how much until I arrived for the appt. Th More

by ngorski
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Theresa
March 14, 2024

The service department needs to take and return phone calls and inquiries in a more timely manner More

by CFORKUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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