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Napleton Buick GMC
Crystal Lake, IL
270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 26, 2024
The sales agent Nick did not tell us until we were ready
to pull out of the dealership with our car that there was only one key fob. Then he informed us that they were already selling the car at a “loss” a
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by charlesoloffson
Employees Worked With
Nick
May 04, 2024
Service department was extremely friendly and happy to
help me with my warranty claims. They even gave me a courtesy car so I didn’t have to wait
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by Dan
Employees Worked With
Jennifer Collin 5 stars , Todd Morrison
April 24, 2024
This was the 2nd GMC Terrain Denali that I purchased from
Napleton. I was very pleased with my first purchase and the service that I received. For my new purchase Nicholas Durban was the salesman . Nicholas
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by Donna
Employees Worked With
Nicolas Durand ( salesman) , Erick Orellana (General manager), Todd Morrison
