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Niello Volvo Cars Sacramento
Sacramento, CA
504 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 504 reviews
May 23, 2024
Clean and excellent customer service experience as a new owner to Volvo fleet of cars. owner to Volvo fleet of cars. More
by pammyc
Verified CustomerEmployees Worked With
Helpful May 23, 2024
Great experience as usual. Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was completed next day. This was due to some network outage as I was informed so not really the fault of the service dept. staff. Overall, I am very satisfied with my visit and experience. More
by Milind Nirgun
May 23, 2024
Niello Volvo car service department is the best! ! I have two Volvo's and Matt is excellent and always takes care of us in a timely manner. My wife and I will continue to buy Volvo cars as long as Ma ! I have two Volvo's and Matt is excellent and always takes care of us in a timely manner. My wife and I will continue to buy Volvo cars as long as Matt is our service man!! More
by jack86
Employees Worked With
May 19, 2024
Rick Fuentes is the real reason I purchased 2 cars and keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! More
by charlendavis
Employees Worked With
May 19, 2024
Kudos to Matt - he takes care of business AND his clients. And, of course, we know he has a WHOLE team that works with him. Thanks everyone in the Service Department. clients. And, of course, we know he has a WHOLE team that works with him. Thanks everyone in the Service Department. More
by NDOCOUS
Employees Worked With
May 19, 2024
All of the people at Niello were very curious and welcoming. We appreciate making buying a car a positive experience. welcoming. We appreciate making buying a car a positive experience. More
by TIMMORGAN20
Employees Worked With
May 18, 2024
My service advisor Amy is extremely helpful to me. She provides much appreciated advice regarding the timing and details of future service tasks, which allows me to plan appropriately. And she is wond She provides much appreciated advice regarding the timing and details of future service tasks, which allows me to plan appropriately. And she is wonderfully pleasant to work with! KC Ramos in the Parts Department has also been very supportive with details concerning accessories, their practical value, and their availability. More
by QUINTHOPTER
May 16, 2024
Knowledgeable and respectful staff. I feel my concerns are their concerns. As an older woman I appreciate how I am treated. I feel my concerns are their concerns. As an older woman I appreciate how I am treated. More
by SHAPPEESJ
Employees Worked With
May 16, 2024
I've always gotten great service at Niello Volvo. Everyone is friendly and very professional. I've especially enjoyed working with Rick, because he takes the time and care to explain all the details Everyone is friendly and very professional. I've especially enjoyed working with Rick, because he takes the time and care to explain all the details to me and make it easy for me to understand my options. More
by Ponzelli
