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Nucar Chevrolet of Woburn

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.4
311 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 311 reviews

May 19, 2024

Professional, fast and efficient. Very friendly and helpful. Video of their inspection was very informative. More

by tony.visalli11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Murphy
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May 19, 2024

I'd highly recommend Austin as a sales guy to anyone interested in purchasing any car. I felt I could trust him, he listened to what I wanted, and he was very knowledgeable about the vehicle I chose eve More

by JRMASCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin McPeak
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May 18, 2024

I'm still waiting for part to come in that dealership lost 30 days ago More

by KENNYBRANLEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregg McHugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Burke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

They keep you informed by text while waiting for your car to be serviced which was helpful. More

by MHUGHES40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Well qualified mechanic and good Communication with me great customer service very helpful i’m fine other things wrong in the car was in there taking care of it quickly and getting it back to me thank you More

by Bobby d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

The staff was courteous and they got the work done quickly. They we're very accommodating. More

by chewbagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa and Dylan Proudfoot
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May 17, 2024

They were able to fit me in quickly, got done what I needed in a timely manner. Great service More

by WMTOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George ?
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May 20, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're delighted to hear that we could accommodate you quickly and provide timely service. If you have any further needs or questions, feel free to reach out to us. We appreciate your feedback and hope to serve you again in the future!

Helpful
May 17, 2024

Terrible service, made us come back to dealership because they didn’t have even start More

by Beezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George - service
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May 20, 2024 -

Nucar Chevrolet of Woburn responded

We're sorry to hear about your experience. Your feedback is important to us, and we apologize for any inconvenience caused by the delay in servicing your vehicle. We'll address this issue internally to ensure it doesn't happen again in the future. If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out to us directly at 781-935-2000. We appreciate your understanding.

Helpful
May 15, 2024

Service writer was friendly and knowledgeable. Not sure why but I made the 1st appointment @7:30 and there were 8 other cars there @ 7:30. That's why it took almost 2 hours for an oil change. More

by w.pappalardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're glad to hear that our service writer was friendly and knowledgeable. We apologize for any inconvenience caused by the wait time for your oil change. We'll review our scheduling process to ensure a smoother experience for our customers in the future. If you have any further feedback or concerns, please don't hesitate to reach out to us at 781-935-2000. We appreciate your understanding and value your business!

Helpful
May 12, 2024

The service department is very attentive and knowledgeable. I have now found my new service dealership! More

by Stanizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 16, 2024 -

Nucar Chevrolet of Woburn responded

We're thrilled to hear about your positive experience with our service department! Thank you for your kind words and for choosing us! If you ever need assistance in the future, we'll be here to help. Your satisfaction is our priority, and we look forward to serving you again. Safe travels!

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