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Nucar Chevrolet of Woburn

Woburn, MA

4.4
323 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 323 reviews

May 23, 2024

George was extremely knowledgeable and helpful. John, your shop foreman kept me apprised of my truck repairs and status. Finally, your detailing department also did a great job. More

by Trjm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George is service.
May 28, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your fantastic review! We're thrilled to hear that George provided knowledgeable and helpful service, while John kept you informed about your truck repairs. It's great to know that our detailing department also met your expectations. We appreciate your feedback and look forward to serving you again in the future!

May 22, 2024

Workmanship was great. Very professional, appreciated the level of communication during service. Would go back. More

by BRADMARMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're delighted to hear that you were pleased with our workmanship and professionalism. Communication is key, and we're glad we could keep you informed throughout the service process. We appreciate your feedback and look forward to welcoming you back in the future! If you need anything else, feel free to reach out.

May 19, 2024

I'd highly recommend Austin as a sales guy to anyone interested in purchasing any car. I felt I could trust him, he listened to what I wanted, and he was very knowledgeable about the vehicle I chose eve More

by JRMASCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin McPeak
May 24, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your recommendation! We're thrilled to hear that Austin provided such excellent service during your car buying experience. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and support!

May 19, 2024

Professional, fast and efficient. Very friendly and helpful. Video of their inspection was very informative. More

by tony.visalli11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Murphy
May 24, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your positive review! Providing friendly and helpful service is important to us, and we're glad you found our inspection video informative. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and support!

May 18, 2024

The staff was courteous and they got the work done quickly. They we're very accommodating. More

by chewbagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa and Dylan Proudfoot
May 24, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your positive review! We're pleased to hear that our staff was courteous and that we were able to complete the work quickly for you. Ensuring our customers' satisfaction and being accommodating is always our goal. If you ever need anything else or have further comments, please don't hesitate to reach out. We appreciate your business!

May 18, 2024

They keep you informed by text while waiting for your car to be serviced which was helpful. More

by MHUGHES40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the 5-star review! We're glad to hear that our text updates during your car's service were helpful to you. Keeping you informed and ensuring a smooth service experience is important to us. If you have any further feedback or need assistance in the future, please feel free to reach out. We appreciate your support!

May 18, 2024

Well qualified mechanic and good Communication with me great customer service very helpful i’m fine other things wrong in the car was in there taking care of it quickly and getting it back to me thank you More

by Bobby d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Nucar Chevrolet of Woburn responded

Bobby! Thank you for your positive review! We're thrilled to hear that you had a great experience with our mechanic and appreciated our communication and customer service. Ensuring your vehicle is well taken care of and addressing any issues promptly is our top priority. We're grateful for your feedback and support. If you ever need anything else or have further comments, please don't hesitate to reach out. We're here to help and value your business!

May 18, 2024

I'm still waiting for part to come in that dealership lost 30 days ago More

by KENNYBRANLEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregg McHugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Burke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Nucar Chevrolet of Woburn responded

We're truly sorry for the delay in receiving the part you're waiting for. Your time is valuable, and we understand the frustration this delay has caused. Rest assured, we're actively working to resolve this issue and expedite the arrival of the part. We apologize for any inconvenience and appreciate your patience. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly at 781-935-2000. Thank you.

May 17, 2024

They were able to fit me in quickly, got done what I needed in a timely manner. Great service More

by WMTOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George ?
May 20, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're delighted to hear that we could accommodate you quickly and provide timely service. If you have any further needs or questions, feel free to reach out to us. We appreciate your feedback and hope to serve you again in the future!

May 17, 2024

Terrible service, made us come back to dealership because they didn’t have even start More

by Beezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George - service
May 20, 2024 -

Nucar Chevrolet of Woburn responded

We're sorry to hear about your experience. Your feedback is important to us, and we apologize for any inconvenience caused by the delay in servicing your vehicle. We'll address this issue internally to ensure it doesn't happen again in the future. If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out to us directly at 781-935-2000. We appreciate your understanding.

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