Palmer Dodge Chrysler Jeep Ram

I would recommend this dealership to other searching for a vehicle because the staff was very friendly,professional and curteous. This is the 3rd chrysler dealership I had been to in less than a month and a vehicle because the staff was very friendly,professional and curteous. This is the 3rd chrysler dealership I had been to in less than a month and the second one that day. They made me feel very comfortable and they were able to answer all my questions and concerns about purchasing a used vehicle. I received quick responses from my internet inquiry via the internet and telephone. Even though my initial contact was made via the internet, I prefer personal contact. My credit score is not the best and they worked diligently too get the financing approved and get a car note I am comfortable with. During the process my salesperson kept me informed until the deal was sealed. After I left with my vehicle, I had questions about the car and coverage the next day. I went to the dealership and my salesperson walked me to the service department, introduced me to the manager and made sure I was taken care of. More

I came in looking for a new vehicle because my last one of almost ten years just died (not a Jeep). I came in with my girlfriend and as soon as we pulled into the lot on that cold rainy Saturday Sales Asso of almost ten years just died (not a Jeep). I came in with my girlfriend and as soon as we pulled into the lot on that cold rainy Saturday Sales Associate DJ met us as we got out. He was a very friendly, personable and excited to assist us in locating what I was really looking for and not trying to up sale me into something I couldn't afford or something I didn't want or try to add features I didn't need. I came back the next weekend and met with DJ again. We sat down and started looking for the exact vehicle I wanted with only the package I wanted. They didn't have what I wanted on there lot so they searched other nearby dealers. He was able to locate the exact vehicle with the package I wanted and the exact color I wanted. I worked DJ and Sales Manager Nick on negotiating the price I wanted to pay for both the vehicle and for the extended warranty package. NIck was very knowledgeable and able to explain my different options and what they covered. Next, I worked with Finance Manager Robert Noll. He went over the terms of the loan and at the end was able to get me a great interest rate by shopping around for a while and not just settling with what he originally found. He was able to drop my interest rate almost a point. An hour passed from when we found the SUV to filling out the paper work and by that time the SUV had been delivered onsite from the other dealer. I did find a scratch on the gas cap door and both DJ and Nick jumped on it and agreed to have it repainted. Overall, I was very satisfied with the level of service I received from all of the associates at Palmer Dodge Chrysler Jeep in Roswell GA! :) More

I included Tony, our salesman, and Michael from the service department because they make my experiences there pleasing. Tony works hard to find us the right vehicles, as we are picky about our choices service department because they make my experiences there pleasing. Tony works hard to find us the right vehicles, as we are picky about our choices and he knows that we won't settle. I've included Michael because he represents the service department that ALWAYS has our best interests at hand. We are repeat customers and I am not one who lightly parts ways with his savings. Tony knows that we may not always buy what he shows us because he knows we are loyal customers. Therefore our LOYALTY should be proof enough of why I can rate them so high. More

I came in to sell my 2009 Ram Laramie from an online refferal. I was introduced to Cliff and while they were looking at my truck we had a very enjoyable conversation. They came back with a purchase pr refferal. I was introduced to Cliff and while they were looking at my truck we had a very enjoyable conversation. They came back with a purchase price that was good but a little low after a short time of friendly discussion over the price we came to a agreeable amount. As I was driving to the dealers location I was wondering what kind of experience this was going to be and I had my doubts. But as I was driving away at the end of the day I felt that this experience could not have been better. Cliff and all those at Palmer Dodge thank you very much for your assistance and support during this process. You truly do have a group of professionals as part of your sales and management team. Your truly W R Pettitt More

I have always had to make just one call and always got a reply or answer quickly and with the answers i requested. also felt confident with information received and would recommend them to friends and famil reply or answer quickly and with the answers i requested. also felt confident with information received and would recommend them to friends and family with no reservation. I also enjoy the company as well when visiting the store... More

I have been to Palmer Dodge many times and for many different reasons and I have NEVER had a bad experience! I bought a used Chrysler Sebring convertible from Gabriel and Todd and I could not have different reasons and I have NEVER had a bad experience! I bought a used Chrysler Sebring convertible from Gabriel and Todd and I could not have asked for better customer service or a better deal on my car! Gabriel, Todd, and the rest of the sales staff were very welcoming, helpful, friendly, and not at all aggressive while I took the time to look over their inventory. The sales staff was ready to answer any questions and also took me for a test drive of the car I eventually choose. The paperwork part of the purchase was done with ease and I felt very comfortable and not at all rushed. Throughout the past 3.5 years since I have had my car, I have had ongoing pleasant experiences with every staff member I have encountered at Palmer Dodge. I have all of the maintenance and service basics done at Palmer Dodge as well as going there to get my car detailed. I have a convertible and it cannot be taken to an automatic car wash so I take it to Palmer Dodge to get it hand washed and detailed. Allen (who has always done the detailing on my car) is always very friendly and does the most thorough job of washing and detailing I have ever had done to my car and the price is very affordable. In service, Roberto is always ready to help when something goes wrong with my car. I have had a few unfortunate mishaps with my car (for example, someone backing into it) and I always go to Palmer Dodge service to get my car fixed. They are always truthful but fair; I have never been overcharged or taken advantage of. Overall, I would (and I do) recommend Palmer Dodge to anyone I know looking to buy a car. If they don’t have what you are looking for on the lot, they will go out of their way to help you find what you want. Best customer service and prices you will find!!!! More

I want to thank everyone who took the time to help me purchase my van. I have changing circumstances in my family situation and they were kind and understanding. They were great with helping my 11 year purchase my van. I have changing circumstances in my family situation and they were kind and understanding. They were great with helping my 11 year old son feel like he was helping with the purchase of the van. I have used them for customer service on my other vans and have always gotten good service. My son enjoyed playing with the dealerships dog. It helped keep him entertained while I was waiting for the paperwork to be finished. As a woman I felt like I was treated with respect and never did I feel like they were taking advantage of me. Thanks guys. More

Wow! I just purchased my first NEW vehicle – ever…and it was with Palmer Dodge Chrysler Jeep. On my first visit I met Dustin who listened to my “wants and needs” and offered several different options based was with Palmer Dodge Chrysler Jeep. On my first visit I met Dustin who listened to my “wants and needs” and offered several different options based on his strong knowledge of the products available through Jeep. I appreciated his sales technique, as it was not the “hard sell”, as I had received at other dealerships. I returned several times over the course of a good number of months, and each time Dustin was incredibly helpful, friendly and made me feel at ease by answering any questions I had. He followed up with me after each of my visits to ensure that I knew he was there to offer any additional information which could help me in my decision. Dustin took the time to describe the various options, matched them to what I was looking for in a vehicle, and explained the hands-on workings of all aspects of the Grand Cherokee models/styles. This helped me understand what choices were available so I was better able to determine which model and options were best for me. What a help!!! (And, no “guilt trip” for taking such a long time with my decision!) I’ll admit that I was nervous when it came time for the negotiations regarding cost. Here as well, I received wonderful treatment. With the help of Nick and Dustin, I was able to attain a great price on my new Grand Cherokee, and a very fair trade-in value on my car. The whole financial end of this equation was so much easier than I had anticipated! I had read other reviews that noted a loyalty to Palmer Dodge Chrysler Jeep. Now I know why! Although I’m planning on hanging on to my new Grand Cherokee for a good number of years, I think Dustin and the folks at Palmer have created the “beginning of a beautiful friendship!” More

I really appreciate the customer service that I received when purchasing a new vehicle. I felt like an individual. I'll definitely be referring people to this location. The people there really know how to t when purchasing a new vehicle. I felt like an individual. I'll definitely be referring people to this location. The people there really know how to treat a customer. Great job! Highly recommended More

My experience with Palmer CDJ was quite unexpected. Everything is different, everything is about service!!! I wanted a very unique, very hard to find luxury sports car with low mileage, a perfect carfa Everything is different, everything is about service!!! I wanted a very unique, very hard to find luxury sports car with low mileage, a perfect carfax, 1 owner and all in original condition. They found the perfect car for me and delivered it in only 6 days. They listened to what I wanted and got it right in every way including the price. I found friendly hometown service in a large city dealer, which is quite rare if you ask me. I have found a trustworthy, reliable car dealer and just wanted to share my unique experience. Aaron B. Canton, GA More