Palmer Dodge Chrysler Jeep Ram

Came in for an unscheduled oil change. Wait time was long, but not unreasonable since I did not have an appointment. Wait time was long, but not unreasonable since I did not have an appointment. More

I am a new resident of Georgia, coming from the Midwest. Palmer Dodge Chrysler Jeep was recommended to me by a fellow Jeep owner. I scheduled a service appointment and was shocked and disappointed at the Palmer Dodge Chrysler Jeep was recommended to me by a fellow Jeep owner. I scheduled a service appointment and was shocked and disappointed at the reception I received as a new customer. The atmosphere was very cold and unwelcoming. Not even a smile was visible. This type of experience was not what I'd become accustomed to in the Midwest. Shortly after the service request had been written up by the service advisor, while waiting for the Uber driver, I decided to cancel having any service at this dealership. The environment was extremely uncomfortable. It also occurred to me that either the workmanship would be substandard at best or the billed amount would be questionable. Upon sharing my dissatisfaction with the service advisor, I was appalled at the explanation I was given. He informed me that this was a Monday morning with employees coming off of a weekend. "Really??" Perhaps Palmer Chrysler Dodge Jeep Ram should do a thorough reassessment of their customer service. They have definitely lost this "almost" customer. If this dealership was the only place in Georgia to have my Jeep serviced, I'd rather have it shipped back to my previous dealership in the Midwest each time service was needed. More

Great service! Fast and friendly. Vehicle was clean and returned promptly. Luis was great and will ask for him next time. This Jeep is 11 years old and I’ve onl Fast and friendly. Vehicle was clean and returned promptly. Luis was great and will ask for him next time. This Jeep is 11 years old and I’ve only ever brought it here for service More

It was nice to be able to find what I wanted online, sign paperwork through email and them deliver my vehicle the same day even though I live 1.5 hours away! paperwork through email and them deliver my vehicle the same day even though I live 1.5 hours away! More

After an initial under repair look during 2 previous visits over 2 years the service department was able to fix my car. There needs to be a better waiting area for the service departments one has to wal visits over 2 years the service department was able to fix my car. There needs to be a better waiting area for the service departments one has to walk all the way to another building for a restroom. More

From my first point of contact through email to the follow up text messages the communication was on point. Austin was ready for me when I got there and was a Pleasure to deal with with no pressure lis follow up text messages the communication was on point. Austin was ready for me when I got there and was a Pleasure to deal with with no pressure listened to everything I had to say and was extremely helpful. Dustin made sure I had all the info I needed to get financed and Brandon made the final transaction seamless. Still enjoying my purchase and feel I got a fair deal. More

Working with Lee was fantastic, made the whole process seamless and they were forthright with all their costs. Highly recommend them seamless and they were forthright with all their costs. Highly recommend them More

Prices are too high but at least they are vacuuming vehicles and making attempt to add value vehicles and making attempt to add value More

My experience at Palmer Dodge in purchasing a new Jeep Grand Cherokee was seamless. All my needs were exceeded every step of the way. Grand Cherokee was seamless. All my needs were exceeded every step of the way. More

Went in for an oil change, took two hours. They said I would get better service if I had an appointment. They said I would get better service if I had an appointment. More