Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Paul Miller Honda of West Caldwell

West Caldwell, NJ

Overview
Employees
Reviews
Vehicles
3.6
1,064 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
Contact Dealership

1170 Bloomfield Avenue

West Caldwell, NJ

07006

Directions

By Type

Showing 1,064 reviews

May 18, 2024

Long time, loyal customer that has purchased/leased 5 cars. Lured into dealership this time in deceptive and misleading way. General Sales Manager was condescending and rude. Could care less that I am More

by esreed
Recommend Dealer
No
Employees Worked With
Rob Serritella
Report | Print
May 20, 2024 -

Paul Miller Honda of West Caldwell responded

Hi Esreed, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Paul Miller Honda Of West Caldwell, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (973) 808-9100 to discuss ways we can better serve you in the future.

Helpful
May 15, 2024

I have been a customer thru 7 leases and it's always the same''4 to 5vhours trying to getca deal but it's only once in 3 years'and the sales person was very nice and helpful' More

by oyveyharriet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narain idnani
Report | Print
May 17, 2024 -

Paul Miller Honda of West Caldwell responded

Hello, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 08, 2024

Totally professional, no pressure, knowledgeable, no pressure, provided numerous payment options to best meet our needs More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Cataldo
Report | Print
May 10, 2024 -

Paul Miller Honda of West Caldwell responded

Hi Bob, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 20, 2024

Professional, knowledgeable, reliable, clean environment, honest , no long waits, straight to the point, and great dealership for services too. More

by feratovicedisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with Juan Tamayo and Wilson Feliciano. Very professional and knowledgeable
Report | Print
Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 29, 2024

Roman Fuchs made the process as simple as possible. Obtained the vehicle I was looking for. More

by Massone313
Recommend Dealer
Yes
Employees Worked With
Roman Fuchs
Report | Print
Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
February 23, 2024

Everyone in the office is very pleasant and cordial but the most outstanding person is my sale person Juan Batista More

by lilymarior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Batista
Report | Print
Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Miller Honda Of West Caldwell! We do hope we can be of assistance in the future. Take care!

Helpful
February 05, 2024

Sales manager Rob S was rude. They tried to pressure us into buying a car and got upset when we wouldn’t pay over the sticker price. More

by papacy-malts.0k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob S
Report | Print
Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Dave Aspinall at (973) 808-9100.

Helpful
February 05, 2024

Very nice people amd Thank you for helping me Everything went so smooth when I bought the car. More

by niralisuraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure the name of the person
Report | Print
Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
January 29, 2024

Excellent service, everything was explained thoughtfully. Jose and Alejandro are the best. Thank you for your time and effort. More

by verlaine.hinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Estremera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hello Verlaine, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
January 21, 2024

Very great to work with! They were very helpful, nice and accommodating!Rob orraick was so helpful and went out of his way to be helpful! More

by nicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Orrok
Report | Print
Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Nicki, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
1
2
...
107