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Penske Buick GMC Of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.4
698 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 698 reviews

June 03, 2024

Our vehicle went in for regular maintenance, we had scheduled an appointment. Everything was done in a professional and timely matter. We appreciate the great customer service that we received by Don More

by ROBERTAMBAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
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Jun 03, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your feedback on the regular maintenance service at Penske Buick GMC of Cerritos. It's gratifying to know that our team met your expectations in both professionalism and timing. We appreciate you taking a moment to acknowledge their hard work.

Helpful
June 03, 2024

A good experience very professional looking forward to returning for servicing in the future you have good day More

by ANNIE.DELOACH07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience with Penske Buick GMC of Cerritos. We are glad to hear about the professionalism you encountered. Your kind feedback is appreciated.

Helpful
June 03, 2024

Friendly, knowledgeable staff. Everyone was very attentive and answered all questions. Very smooth car buying experience More

by ERINSTIDHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2024

Amazing experience. Camille was very friendly and attentive. The whole process was very smooth—the best car purchasing experience I've had so far. More

by ld10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience at Penske Buick GMC of Cerritos. We appreciate the recognition given to our team and are pleased that the car purchasing process met your expectations. Your satisfaction is important to us.

Helpful
June 03, 2024

My experience was delightful everyone was so amazing. They accommodated every request I had and answered all of my questions More

by ARAMBULA2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience at Penske Buick GMC of Cerritos. We appreciate your feedback on how well our team met your needs and answered your questions.

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June 02, 2024

She helped us to buy the right car for the second time. We were so delighted to work with her. She puts lots of effort and time. More

by mae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate hearing about your positive car buying experience at Penske Buick GMC of Cerritos. It's great to know that our team's dedication and effort made a difference for you. Thank you for choosing us again.

Helpful
June 02, 2024

Because of ms. Clarissa Vargas We found the right car. We appreciate her hard work and effort. We love her. More

by mae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with our team at Penske Buick GMC of Cerritos. We are glad to hear that you found the right car with us. Your appreciation is valued.

Helpful
June 01, 2024

No xx. Dealership was quick to get back to my online inquiry. Dealership had knowledgeable staff that helped me pick the right car for my family. More

by dmarrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kay from sales
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Jun 01, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience. Penske Buick GMC of Cerritos appreciates your feedback about our quick response and knowledgeable staff helping in selecting the right car for your family. We value having you as a customer.

Helpful
June 01, 2024

We weren’t pressed and everyone was focused on customer service.. a good experience. Thanks More

by sjdavison47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience. At Penske Buick GMC of Cerritos, we are glad to know our focus on customer service met your expectations. We appreciate your feedback and wish you well!

Helpful
June 01, 2024

Quick and easy drop off. I was also kept informed about my vehicle. My vehicle’s issues were fixed. More

by YANKPHAN210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
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Jun 01, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your feedback on the quick drop-off, communication, and issue resolution with your vehicle at Penske Buick GMC of Cerritos. We appreciate it.

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