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Peterson Chrysler Jeep Dodge - Service Center
Lumberton, NC
310 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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310 Reviews of Peterson Chrysler Jeep Dodge - Service Center
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June 02, 2024
Had an appointment for 11, arrived at 1055 didn’t leave until 130. What’s the point of an appointment? Waited 2 hours and 40 minutes for an oil change and tire rotation l. until 130. What’s the point of an appointment? Waited 2 hours and 40 minutes for an oil change and tire rotation l. More
by SELENA.LOCKLEAR
Verified CustomerEmployees Worked With
Not listed
Helpful June 02, 2024
Quick and fast service it may have been the time of day. Your customer service was friendly and efficient. Your customer service was friendly and efficient. More
by SMELVIN3485
Employees Worked With
June 02, 2024
My experience was awesome and so was the staff. Brittany was kind and and answered all my question. Brittany was kind and and answered all my question. More
by HOPEHPARKER
June 02, 2024
The sales crew need more training to be more professional and watch how they speak around customers when they inside the center and watch how they speak around customers when they inside the center More
by frankrobinson1203
June 01, 2024
The service writer appeared to understand the importance and urgency in receiving my vehicle as soon as possible and had my jeep issue diagnosed, repaired and ready to be picked up within 3 days. and urgency in receiving my vehicle as soon as possible and had my jeep issue diagnosed, repaired and ready to be picked up within 3 days. More
by jojodukeblue
Employees Worked With
Daniel
May 25, 2024
The service intake personnel were fast and very friendly. However, I have yet to understand why make an appointment when it take just as long as someone without an appointment. I was there just for an oil ch However, I have yet to understand why make an appointment when it take just as long as someone without an appointment. I was there just for an oil change, which took close to 2 hours and cost me $84. When I could have went 1/4 mile up the street and got the oil changed in around 30 minutes for $60, without an appointment. I’m just assuming that you are probably short on mechanics that are assigned to work on vehicles, first come first served. I love the cleanliness and the friendly staff. But I personally will just drive in for maintenance and bypass the appointment scheduling. I don’t see the benefits. I didn’t come to trade or buy a new car, just an oil change, More
by BRENT_A28304
Employees Worked With
Other Employees :
Janera Revels, was very polite, proficient, knowledgeable and professional.
May 24, 2024
Was really easy to deal with was very helpful in every way. Would gladly use again way. Would gladly use again More
by phillipslkj
